JOB SUMMARY

The role holder is accountable for end-to-end delivery of Financial Crime Surveillance Operations (FCSO) for Hong Kong covering all the streams of products maintenance of various operational risk related controls.  He / She will be iaccountable for effective deployment of the FCSO Process Universe, monitoring compliance to FC risk appetite using the risk information report to highlight significant matters for the attention of senior management and senior risk committees.

RESPONSIBILITIES

• Work hand in hand with the Country FCRC, Country CFCC & Business, CDD Ops, taking product programs from investment decisions, into design, specification, and solution phases, all to way to operations on the ground, securing support services from other teams.  The term “Product” is used here in a generic sense to describe required capabilities.  It includes capabilities that are needed to meet regulatory requirements as well as capabilities for supporting “internal clients”.
• Responsible to the Process Universe Owner, Risk Framework or Policy Owners, and implementing the control requirements applicable to the process.
• Escalating significant risks and issues to ED, Head, FCSO Investigations, Asia in the first instance, and as required to Process Universe Owners, relevant MLRO, RFO or Policy Owners or Country Head of FCC as appropriate for significant risks. 
• Responisble for having an effective training program, adequate MI for reporting to Senior Management and having a robust governance framework aligning it to Group Standards.
• Monitor the performance of operations through key metrics such as – volumes, accuracy, service levels, losses/lapses, issues and Risk registers for Country.
• Responsible and accountable for adherence to governance processes and frameworks for robust compliance and controls, e.g. AML and sanctions checks, Anti-Bribery & Corruption and Fraud Risk protection of Bank.
• In partnership with Country Head of FCRC, Country COO, Country Businesses articulate a forward-looking view of business growth, emerging industry trends and regulations to develop a platform consistent with the Bank and business’s strategic ambition.
• Partnering Country COOs to agree Country and local priorities, and resolve issues around the operating model, systems, and processes to ensure these are considered and prioritised into investment plans, remediation initiatives and any other process as appropriate.
• Work with Project Management teams and drive the key priorities specifically on Keystone project and work collaboratively to achieve all milestones.

KEY STAKEHOLDERS

• Country Head, FCRC / CFCC / RFO’s
• Country COO
• Country Heads of Business
• Regional and Country Internal Audit
• Regional and Country Ops Risk
• Key Country Regulators

REQUIREMENTS

• Bachelor’s degree in Finance, Law, Business Administration, or a related field. Advanced degree or professional certifications (e.g., CAMS, CFE) preferred.
• Minimum of 10 years of experience in financial crime compliance, with at least 5 years in a senior leadership role within a financial institution.
• In-depth knowledge of financial crime regulations, AML/CFT frameworks, and surveillance operations.
• Proven track record of leading and developing high-performing teams.
• Excellent interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Demonstrated commitment to ethical standards and regulatory compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.