Job Summary

Strategy
•    Drive acquisition and partnership strategies for Priority Private Priority Banking to deliver growth on quality affluent client base, NNM and wealth penetration.   

Business
•    Deliver effective segment acquisition and partnership initiatives from developing campaign ideas, to executing programs and post-implementation review and monitoring.b] ]] b]
•    Develop appropriate channel strategies to drive client growth, including branch, digital and corporate partnership.
•    Work closely with internal stakeholders such as branch, frontlines, sales, marketing, product teams (deposit and wealth), compliance to deliver initiatives that serve client needs and effectively drive business results.   
•    Work with analytics team to track acquisition and portfolio KPI to derive actions for maximizing revenue.
•    Conduct competitive analysis to understand market trends on segment strategy and identify opportunities for the bank. 

Processes
•    Ownership on end-to-end management on campaigns and initiatives. 
•    Enhance and digitize workflow and customer journeys to improve client experience.
•    Ensure group and local process standards and guidelines are complied.

People & Talent
•    Work effectively with respective internal and external stakeholders.  

Key Responsibilities

Risk Management
•    Ensure awareness and understanding of the risk and control environment in area of responsibility within the team

Governance
•    Ensure awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role within the team
•    Ensure both internal guidelines and regulatory requirements are fulfilled for team’s initiatives

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Distribution, Corporate Solutions, Digital, Retail Analytics, Deposit, Wealth Management, Marketing, Legal and Compliance

Other Responsibilities
Embed Here for Good and Group’s brand and values in Affluent Segment team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualifications

•    EDUCATION: University graduate with 5 years+ of experience, at least 3 years in banking industry. 
•    TRAINING: Candidate with segment or acquisition experience is preferred.
•    Proactive, positive and with a can-do attitude.
•    Strong team player who is able to collaborate with multiple stakeholders 
•    LANGUAGES Exceptional communication skills in Chinese and English 

Skills and Experience

•    Business Analytics
•    Effective Communication
•    Planning: Tactical, Strategic 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.