Job Summary

• Review and sign-off of Transfer Agency report or any ad hoc reports/confirmation to clients in accordance with Service Level Memorandum or agreement.
• Process transaction record in Transfer Agent application and approve the entries maintained in application.
• Authorize to sign off/approve the client’s correspondences including approve email in outlook before delivery to external parties or payment arrangement or trade settlement arrangement.
• Negotiation / discussion with clients on all Fund Administration related issues.
• Authorize entries/set-up in relevant to Transfer agent application platforms and approve the entries or master or schedule set up. If the entry is done by AFAM, then the entry has to be authorized by another AFA/FA Manager. Sign-off the audit confirmation.

Key Responsibilities

• Authorize the support team to put through entries in Transfer Agency application platform.
• Authorized to access the system in relation to transfer agency, and other relevant systems such as Hogan, S2B, ACR, SeCCuRe, GEMS, GNS, and etc., or be authorizer/ administrator/ owner of portfolio on the system as necessary.
• Authorize to approve/setup client template in ACR or GEMS for report delivery
• Participate in any of the ad hoc projects
• Attend internal and external meetings for clients or projects
• Provide investor services related queries and manage the issues to resolution.

Qualifications

University or above, degree in Finance / Business / Accounting or equivalent 

SFC License Type 1 (Preferable) 

Proven Relevant Degree level education, and at least 10 years of previous experience within Securities Services industry, including experience in the related fields of Controlling, Audit and Operations which require familiarity with regulations and banking policies with advisory capacity or function, particularly financial service/investment or asset management industry and etc

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.