Job Summary

The Manager, Fund Accounting role at Standard Chartered is a pivotal position responsible for partnering across Fiduciary and Fund Services product management to shape and execute functional and strategic initiatives. This role undertakes the delivery of superior service standards aligned with regulatory frameworks and internal policies, ensuring client interests are safeguarded and expectations exceeded. Engaging actively in market advisory forums and regulatory discussions, the Manager will represent Standard Chartered's perspective to influence market practices and regulatory developments. The role demands execution discipline in implementing strategic projects, identifying automation and efficiency opportunities across countries, and promoting consistency in process governance and compliance.

Working within a dynamic global environment, the Manager will support operational excellence by driving collaboration between product teams, sales, country operations, and technology hubs. A forward-thinking approach will be vital to continuously improve service delivery by harnessing emerging technologies and innovative practices. This position calls for someone who can navigate complex financial landscapes, address operational challenges decisively, and contribute meaningfully to the bank's growth and client satisfaction objectives.

Key Responsibilities

The Manager's responsibilities will encompass comprehensive oversight of fund administration activities, including launching new funds, managing fund transfers and terminations, as well as documentation and service level agreement preparations in strict accordance with Securities Services and Fund Services operational guidelines.

• Ensure robust execution of new business initiatives, coordinating across sales, implementation, and operational teams to uphold best practices.
• Conduct client visits and thorough due diligence exercises to deepen understanding of client propositions and drive enhancements in service quality.
• Collaborate closely with Country teams and Financial Markets sales to align service delivery with growth targets and product strategies.
• Monitor client service levels and operational processes across countries to guarantee consistent, high-quality service and compliance with policies.
• Serve as an escalation point for operational issues, devising and implementing effective remedial actions promptly.
• Partner with Fiduciary & Fund Services country heads to optimize operational platforms, bolster automation initiatives, and develop highly skilled, versatile operational staff.
• Support group-wide and corporate reporting requirements with precision and timeliness.
• Manage risk, audit, and compliance-related issues proactively, ensuring clear documentation, timely actions, and closure of outstanding items.
• Lead change management adherence within country operations and communicate significant operational developments to global management.
• Foster a collaborative culture bridging country operations and Global Business Services hubs, reinforcing the 'One Bank' ethos by connecting relevant sales and support functions.
• Manage full client accounting books including valuation, ledgers, cash and investment records, ensuring accuracy and compliance with standards.
• Oversee report structuring and system integration activities, contributing to system roll-outs and user acceptance testing efficiently.

Skills and Experience

• Holds a relevant degree with a minimum of 10 years of progressive experience in fund administration and/or Securities Services, with substantial exposure to control functions, audit, and operations within regulated financial environments.
• Demonstrates comprehensive knowledge of the financial services or asset management sectors, including regulatory landscapes and internal banking policies.
• Possesses a strong understanding of Fiduciary and Fund Services workflows along with associated market and operational risks.
• Exhibits the ability to assimilate new concepts, products, and areas rapidly to remain adaptive in a fast-evolving market.
• Has an insightful grasp of the firm's broader business strategies, models, and competitive environment.
• Experienced in orchestrating large-scale change programs and continuous improvement initiatives with emphasis on disciplined project management and transparency.
• Skilled in developing, managing, and refining strategic documentation and business planning materials.

Role Specific Technical Competencies

•    Multifonds
•    Business Facilitation
•    Manage Change
•    Business Governance & Support
•    Strategy & Business Model
•    Service Delivery & Operations 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.