JOB SUMMARY

• This senior role is part of a team supporting a set of platforms running key business applications in the Bank. The team has several unique opportunities on an interesting and varied set of technologies with key strategic importance for the Bank. The role will demand in depth knowledge in IBM AIX suite of products, IBM SAN, IBM Tape Libraries, infrastructure, low latency implementations, automation, system monitoring and performance tuning. Knowledge of AS400, IBM i and Solaris operating systems is strongly desirable. The selected candidate is expected to perform engineering and operations responsibilities. The individual should be used to producing documentation, software version control and agile workload management. 

Responsibilities:

Strategy

• SME role to provide all-lines (1st-3rd) BAU support to the Ecommerce / Business Platform
• High Severity incident management
• Change coordination and implementation adhering to Change Control and Fault Reporting procedures
• Problem Management and Root Cause Analysis
• Low Latency experience
• Audit, Risk and Control engagement.
• Business continuity management

• AIX LPAR OS build/rebuild from NIM experience
• VIO configuration and management
• NIM Configuration and Administration experience
• LPAR migration between physical frames experience
• OS/TL version migration/upgrade experience
• IBM SAN and IBM SAN Switch knowledge
• IBM Tape Library usage
• Knowledge of AS400, IBM i and Solaris operating systems is strongly desirable
• Mksysb backup configuration and restoration experience
• Ensures the platforms are aligned to the Bank’s security standards
• Produces security related updates and documentation as required
• Put forward ideas to improve automation and/or efficiency and own through to implementation.
• Drive Delivery/Engineering teams to provide fit-for-purpose solutions as required
• Work closely with Application Ops/Database/Network/DC/Market Data Infrastructure teams to improve platform service offering
• Infrastructure stability and pro-active health management.
• Server uplifts and decommission strategy

• Maintain up to date inventory of the estate using Configuration Management tooling
• Able to work with vendors and perform service reviews
• Technology cost ownership awareness
• Operating system optimisation
• Participate in an on-call rota
• Work out-of-hours/weekends as needed

Business

• Manage and drive stakeholder requirements

People & Talent

• Excellent communication skills, both written and verbally
• Self starter, able to self manage with strong collaboration skills and able to interact effectively with others

Risk Management

• Audit and risk aware

Governance

• Perform regular technical reviews and tool assessment
• Performance/stability reviews/improvements
• Service Improvement Plans

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Infrastructure Teams
• Business Application Teams
• Third party vendors

Qualification

• Education     University Degree
• Training     Very strong knowledge of AIX administration
• Languages     English

Role Specific Technical Competencies

• Experience in Banking
• AIX Administration
• Low Latency or trading system experience and Understanding of Low Latency/high performance computing
• Low Latency Architecture and system design
• Infrastructure operating system build and design experience hardware and software optimisation
• Working knowledge of storage infrastructure– SAN and NAS
• Expert understanding of NTP and DNS architecture
• IBMi experience
• Solaris knowledge
• Ability to work under pressure, multi-task and deliver
• Ability to resolve problems and incidents
• Excellent communication, both written and verbally
• Self starter, able to self manage with strong collaboration skills and able to interact effectively with others

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.