Job Title Here Experience Director

Title: Executive Assistant
Lagos, NG
Key Responsibilities
- To relieve the Head, Financial Markets (FM) of the burden of day-to-day administrative activities to allow him focus on business strategy and implementation.
- To contribute to project implementation review aimed at ensuring that business goals and targets are met.
- To manage administration processes in the dealing room to ensure a smooth running of the business.
- Assist the FM Business manager in updating and maintaining key business specific Management Information System and database.
Strategy
- To work with the FM team with a clear-cut objective and business focus, train and increase professional competencies and put a clear succession/back up plan in place.
- To promote and enhance the reputation of Standard Chartered Bank as a leading bank for its Financial Markets services.
Business
- Coordinate the operations of the Head, Financial Markets’ office through document preparation, confident file management and general office maintenance.
- Monitoring the entire FM Team’s compliance with policies and procedures, consistent with the requirements of T&E, G&E register and eProcurements on a regular basis.
- Assist business on queries pertaining to the Dealing Room infrastructure standardization and oversee for effective implementation/adherence by business.
- Communicate induction and exit formalities to FM staff and ensure the induction/exit checklist is updated.
- Track daily PnL and assist the Business Manager to generate monthly FM Financial Performance report sourced from DPL Reporting.
- Assist the Business Manager in carrying out research and surveys for use in business presentations.
- Assist to prepare presentation, co-ordinating seminars and conferences and maintain key business MIS and database.
- Prepare project reports, documents and preserving electronic and physical files.
- Assist in annual revenue and cost budget process.
- Undertake relevant project implementation review as indicated by the Head, Financial Markets.
- Act as liaison and maintain open lines of communication among senior executive middle management and administrative staff.
- Maintain service metric and performance in the division.
- Collate and manage the leave plan and handover process.
- Ensure job objectives and descriptions are completely filed.
- Collate business unit survey and competitive data analysis.
- Assist the Head, Financial Markets with personal policy implementation.
- Responsible for service quality initiative in the department
- Act as secretary for the division meetings.
- Follow up on action points agreed at meetings.
People & Talent
- Responsible for driving appropriate culture and values within the team. Setting appropriate tone and expectations for the team, work in collaboration with risk and control partners across all functions.
Risk Management
- Ensure that adequate and appropriate systems and controls are in place to comply with Group and Business policies, procedures, standards and codes.
- Ensure operational risk management and reporting is an integral part of the business process.
- Promote an environment where compliance with internal control functions and external regulatory framework is a central priority of the business.
- Establish, maintain, and comply with internal policies, procedure, codes and applicable external laws and regulations and adhere to the expected high standards set out in the FM code of conduct.
Governance
- Responsible for speaking out on emerging risks.
- Provide business support on dealing room management, e.g., capacity planning, business continuity, access controls, Service Level Agreements, licensing.
- Provide business support in the preparation of governance packs for the Enterprise Risk Committee (ERC) and ensure timely submission to the responsible units.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal
- Head of Markets, Nigeria, and Africa
- All Markets staff.
- External
- Financial Markets visitors
Other Responsibilities
- Embed Here for good and Group’s brand and values in [Nigeria / Markets Nigeria team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Skills and Experience
- Effective Communications
- Influencing Through Expertise
- Project Management
- Planning: Tactical, Strategic
- Business Development
- Organizational Governance
Qualifications
- Education - University Degree/Higher National Diploma with more than 3 years’ experience in a medium sized organization.
- Certifications - ACI Dealing Certification
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.