Job Summary

The position is responsible to acquire the prospect customer with a solution-based approach by understanding the customer’s business needs for lending (specifically Home finance) with the aim of enhancing revenue, identifying opportunities and providing value added solutions, therefore achieving long term sustainable growth.

Key Responsibilities

• Assist clients through the end-to-end mortgage application process, providing expert advice on home finance options and related products.
• Meet prospective customers in person to gather information for loan applications, perform needs-based analysis, and address queries on processes and requirements.
• Analyse applicants’ financial status, creditworthiness, and property value to determine the feasibility of granting commercial and residential real estate finance.
• Evaluate and recommend approval of mortgage facilities in line with bank policies, risk appetite, and regulatory requirements.
• Explain product options, features, terms, and conditions clearly to customers, with a particular focus on home finance solutions.
• Achieve business objectives by delivering monthly sales budgets and ensuring quality onboarding of secured asset bookings as per scorecard requirements.
• Stay abreast of market trends, competitor offerings, and regulatory changes to tailor solutions to customer needs.
• Ensure full compliance with Group policies, local laws and regulations, AML/Customer Due Diligence guidelines, and internal controls and procedures.
• Maintain high standards of conduct, integrity, and professional behaviour with customers and internal stakeholders, and promptly report any irregular or suspicious activities.
• Ensure all contractual terms and agreements are clearly understood, communicated, and adhered to throughout the customer lifecycle.

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.