Job Summary

The position is for a Program Manager responsible for leading strategic business and technology programmes from initiation through successful delivery. The role owns end-to-end programme governance, planning, financial management, stakeholder engagement, risk management, delivery oversight and benefits realization while enabling delivery teams to focus on execution.

The Program Manager ensures programmes are delivered on time, within budget, aligned to business strategy and regulatory requirements, while maintaining strong governance and operational excellence.

Key Responsibilities

•    Manage large cross-functional business and technology programmes.
•    Own programme governance, delivery planning and execution.
•    Build and maintain integrated programme plans and milestones.
•    Drive programme financials including forecasting, budgeting and cost tracking.
•    Establish programme governance forums and executive reporting.
•    Manage RAID (Risks, Assumptions, Issues and Dependencies).
•    Coordinate delivery across Technology, Business, Operations and Vendors.
•    Ensure programme compliance with internal governance and regulatory requirements.
•    Manage stakeholder communication at Executive level.
•    Drive decision making through programme metrics and reporting.
•    Support prioritisation of initiatives and investment decisions.
•    Ensure successful business readiness and implementation.
•    Track business outcomes and benefits realization.
•    Lead continuous improvement across programme delivery practices.

Strategy
•    Deliver programmes aligned to business strategy and organisational priorities.
•    Translate strategic objectives into executable delivery plans.
•    Support investment prioritisation and portfolio decisions.
•    Drive business value and benefits realization.
•    Identify opportunities for delivery optimisation and operational efficiency.
Business
•    Partner with Business, Technology and Operations leaders.
•    Manage programme scope, timelines, dependencies and deliverables.
•    Ensure delivery meets agreed business outcomes.
•    Provide executive level programme reporting.
•    Drive programme health and delivery confidence.
Processes
•    Maintain programme governance framework.
•    Conduct Steering Committee meetings.
•    Maintain integrated programme plans.
•    Own RAID management process.
•    Manage change control.
•    Ensure adherence to delivery methodology.
•    Track milestones and critical path.
•    Maintain programme documentation.
•    Drive lessons learned and continuous improvement.

People & Talent
•    Lead cross-functional programme teams.
•    Coach project managers and workstream leads.
•    Build collaborative relationships across business units.
•    Promote knowledge sharing and best practices.
•    Foster accountability and high-performance culture.
Risk Management
•    Identify programme risks proactively.
•    Drive mitigation and contingency planning.
•    Escalate material risks appropriately.
•    Ensure regulatory and operational risks are managed.
•    Monitor third-party delivery risks.
•    Maintain programme controls throughout lifecycle.
Governance
•    Establish programme governance structure.
•    Facilitate Steering Committees.
•    Produce executive dashboards and KPI reporting.
•    Ensure financial governance and budget controls.
•    Monitor programme performance.
•    Ensure audit readiness and evidence management.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•    Take personal responsibility for embedding the highest standards of ethics, regulatory compliance and governance across all programme activities.
•    Ensure programmes comply with Group policies, regulatory obligations and operational risk standards.
•    Identify, escalate and resolve programme risks and compliance matters appropriately.
•    Support audit activities and ensure all governance artefacts remain current.
Key Stakeholders
•    Business Sponsors
•    Technology Leadership
•    Programme Directors
•    Product Owners
•    Architecture
•    Engineering Teams
•    PMO
•    Finance
•    Risk & Compliance
•    Operations
•    Vendors and Strategic Partners
•    Executive Leadership Team

Other Responsibilities
•    Drive continuous improvement in programme delivery.
•    Maintain portfolio reporting and executive dashboards.
•    Support annual planning and budgeting.
•    Lead governance maturity initiatives.
•    Improve delivery methodologies and standards.
•    Mentor Project Managers.
•    Support organisational transformation initiatives.
•    Champion Agile and Lean delivery practices.

Skills and Experience

•    Programme and Portfolio Management
•    Agile, Scrum and Waterfall delivery methodologies
•    Financial and Budget Management
•    Executive Stakeholder Management
•    Governance Frameworks
•    Risk, Issue & Dependency Management
•    Portfolio Reporting
•    Azure DevOps / Jira / Clarity / Project Online
•    Microsoft Project
•    Power BI / Excel / PowerPoint & Executive Reporting
•    Change Management
•    Vendor & Contract Management
•    Regulatory Delivery
•    Business Case Development
•    Strong analytical and problem-solving capability
•    Enterprise Programme Management
•    Programme Governance
•    Agile Delivery & Safe

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.