Job Summary

Group Resilience is responsible for enabling the Bank to anticipate, withstand, respond to, recover from, and learn from operational disruptions through a unified framework and capabilities to meet regulatory expectations and strengthen operational readiness. We continue to stay committed to enhancing and embedding resilience as a capability throughout the Bank, via a comprehensive approach which encompasses 3 key pillars: Resilience, Resolvability and Crisis Management.
Operational Resilience ensures the safeguarding of the Bank’s critical business services and their supporting resources, ensuring they can function effectively during adverse events. Resolvability ensures the Bank can maintain continuity of critical operations and access to services in the event of severe stress or resolution, in line with regulatory expectations. Crisis Management provides the structures, capabilities, and coordination required to respond decisively to incidents, protect stakeholders, and stabilise the Bank during periods of heightened uncertainty. As a collective, these pillars support regulatory compliance, protect stakeholders, and reinforce the Bank’s reputation as a trusted and reliable institution.

Group Resilience plays a pivotal role in supporting the Bank by implementing robust frameworks, monitoring risks, and maintaining compliance with evolving regulatory requirements. Through proactive planning, rigorous testing, and continuous improvement, we help to ensure the Bank remains resilient and well-positioned to serve our customers and stakeholders. 
The role of Lead, Third Party Resilience Assurance is responsible for supporting the design, maintenance and continuous enhancement of Third Party Resilience requirements within the Group Operational Resilience and Business Continuity Standards, and for ensuring delivery of Third Party Resilience activities across the Bank. This includes leadership of operational delivery, controls, reporting and governance across the Third Party Resilience agenda.
The role holder will work closely with stakeholders across Third Party Risk Management (TPRM), Supply Chain Management (SCM), Legal, the businesses and the wider Resilience community, including the Operational Resilience programme, to ensure effective coordination and delivery of Third Party Resilience activities.  

Key Responsibilities

Strategy
•    Manage the delivery of processes, controls and governance of Third Party Resilience, and ensure alignment with the Bank’s global strategic direction and with regulatory requirements.
•    Support digitisation and transformation activities to drive the Third Party Resilience of the Bank, including but not limited to tooling, processes, and continuity management.  
•    Influence Resilience by Design principles across all Third Party initiatives, including with stakeholders from Business and functions. 
•    Act as Subject Matter Expert on Third Party Risk Management deliverables to influence and improve business understanding of Resilience requirements related to Third Party regulations.
•    Act as Subject Matter Expert on Third Party Risk Management deliverables pertaining to Non-Tech Vendors, Non-Tech Non-Vendors, Intragroup Arrangements and FMIs.
•    Required to support the Head of Third Party Resilience in delivery of a strategy for provision of risk based and data driven assurance coverage across Third Party Resilience, taking account of industry good practice.
•    Conduct risk-based assessments of business continuity and operational resilience capabilities across business units and functions.
•    Lead and deliver targeted thematic reviews across Third Party Resilience processes to identify systemic issues, recurring control weaknesses, and emerging risk trends. 
•    Develop forward-looking, risk-based insights by identifying emerging vulnerabilities, control deficiencies, and areas of heightened risk exposure, and provide strategic, actionable recommendations to address root causes at a structural level and drive sustainable improvements.
•    Evaluate the adequacy and effectiveness of continuity plans, recovery strategies, and resilience controls.

•    Assess compliance with internal policies, regulatory requirements, and industry standards.
•    Identify control gaps, emerging risks and areas requiring remediation.
•    Provide a risk-based independent view to Senior Management, Second Line and the Board as to the effectiveness of the Bank’s policies, processes, systems and controls. 
•    Facilitates identification of any gaps & inefficiencies, enabling prompt corrective action to be taken, and is a key source of evidence for the Board & Regulators.
•    Provide SME inputs to standardise Third Party resilience processes across all Resilience Processes as well as across all Third Party types (vendors, non-vendors and Intragroup arrangements).
•    Implement a technology-enabled assurance strategy, integrating data analytics and automation to enhance risk identification and audit efficiency
•    Provide escalation point on Third Party Resilience matters for stakeholders across Resilience, 2LOD, Business and Functions.
•    Engage with Resilience Process Owners to understand and align on Group requirements and monitor any remediation activities as required.
•    Provide assurance on regulatory policy implementation and lifecycle management by validating effective communication, stakeholder acceptance, and compliance with established requirements.
•    Lead through example and build the appropriate culture in line with the Bank’s values. Set appropriate expectations from supporting team members.
•    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with performance against those responsibilities and objectives.

•    Promote new thinking, creative solutions to ensure timely and effective delivery of the programme milestones including management of financial and operational risks.
•    Promote lean start-up product development mindset and behaviours at scale.
•    Be a self-starter who can initiate and successfully drive programmes and projects to completion with little management supervision. 
•    Facilitate on-the-job learning from current & previous experience by identifying and communicating transferable lessons, helping to embed these lessons, and encouraging best practice across geographies team.  
•    Monitor, review and challenge the performance of Third Party Resilience controls within Group Resilience Processes, including review and challenge of 1LOD implementation of processes and controls. 
•    Support design and implement new controls and metrics as required, including training to Resilience Risk and governance team for execution. 
•    Review and challenge Risks, Issues, Country Addenda (CA) and Dispensations raised by business and country teams. 
•    Oversee and challenge Third Party Resilience related issues and actions in M7 and engage with OTCR 2LOD relating to any resulting risk exposure.
•    Partner with Legal to ensure all the required clauses are inserted in relevant contracts.
•    Support Audit / Regulatory Inspection as required.
•    Enhance and strengthen Third Party governance frameworks through continuous improvement and risk-driven recommendations.
•    Establish reporting processes and provide periodic report on Third Party Resilience Landscape, Heatmap and Dashboards, including but not limited to Third Party Continuity Planning completion and test status.

•    Work with relevant parties to ensure Resilience controls and metrics are completely reported to the appropriate risk forum to enable the effective management of Resilience risks. 
•    Participate and represent Group Resilience to provide Third Party Resilience updates at risk and governance forums, to provide updates and influence positive outcomes:
       •    Group Third Party Risk Management Committee
       •    IGA Programme Operational Forum
       •    Resilience Governance & Oversight Forum
       •    Operational Resilience Working Group
       •    Operational Resilience programme steering committee
Regulatory & Business Conduct
•    Lead implementation of Group regulations relating to Third Party Resilience Parties and drive regulatory compliance and conduct gap analysis for country specific regulations.
•    Awareness and understanding of the PRA regulatory framework in which the Group operates, and the regulatory requirements pertaining to Third Party Resilience under PRA SS1/21 and PRA SS2/21.
•    Awareness and understanding of key regulation from local markets e.g. MAS, HKMA, BaFin and the applicability of these regulations across Third Party Resilience procedures.
•    Support Group Resilience, Resilience Geographies, SCM and TPRM with key regulatory submissions.
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Group Resilience Management Team
•    Global Business and Regional Chief Operating Officers
•    Regional Heads of Operational Resilience
•    Important Business Services (IBS) and Contract Owners
•    Global Process Owners
•    T&O Governance
•    T&O Risk and Control
•    OTCR SME - Resilience
•    OTCR Coverage
•    Group Internal Audit

•   Embed Here for good and Group’s brand and values in T&O; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Support any change management initiatives which impact on Third Party Resilience though the provision of advice and guidance as well as ensuring an effective control environment is maintained.

Our Ideal Candidate

• 10+ years of overall working experience in Banking domain
• 5+ years working experience covering operational / business resilience in financial institutions, with specialisation in risk and assurance functions 
• Ability to see how a third party, process, technology, people, controls and business service connect
• Analytical and able to assess data and identify trending and patterns from review results/outcome 
• Technically sound Business Continuity Management experience and strong Third Party Resilience experience

Role Specific Technical Competencies

•    Third Party Resilience 
•    Risk Management and Governance
•    Operational Risk
•    Strategy and Planning
•    Project Management
•    Financial Services Industry

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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Visit our careers website www.sc.com/careers