Job Title Here Experience Director

Title: Associate, Content
London, GB
Job Summary
- The Corporate Content and Production (CC&P) team produces creative content for global audiences, working closely with the Group Web and Group Social teams within Corporate Communications to drive positive engagement with our clients, colleagues and corporate stakeholders across our Group channels.
- We are seeking a passionate, creative storyteller, brand guardian and highly motivated collaborator for our Associate, Content role. The individual will be responsible for supporting the planning, production and amplification of best-in-class content and campaign materials, delivering assets across a range of formats and channels. The role holder will support objectives to grow awareness of the Bank’s brand, narrative and differentiated value proposition, build greater trust with clients and corporate stakeholders, and make colleagues more likely to join and stay with us. The ideal candidate will be detail-oriented, possesses strong communication skills, and will be eager to learn and grow within a fast-paced corporate environment.
Key Responsibilities
- Assist the Lead Director, Content, and Head, CC&P in communicating and delivering the team’s strategy; objectives and results; and ‘always on’ content across owned, earned and paid Group channels
- Produce high-quality content and campaign assets across a wide range of formats, including long-form articles and white papers, still photography and imagery, video scripting and production, copy, and infographics
- Contribute to the research, scoping, production and amplification of content and brand campaigns
- Collaborate with colleagues and partners across Corporate Communications (including Group Social and Group Web), Corporate Affairs, Brand & Marketing (CABM), marketing and comms teams within our two businesses (Corporate & Investment Banking and Wealth & Retail Banking), and external content agencies as required
- Continuously innovate and explore creative ways to deliver best-in-class content, exploring new approaches, formats, platforms or campaign tactics to increase engagement
- Work closely with other teams to ensure seamless execution and consistent brand messaging
- Incorporate results and key learnings from content and brand campaigns into future work to ensure continuous improvement in our execution
- Support the Lead Director, Content, CC&P in building effective internal and external relationships, in order to bring additional insight, support and creative thinking into the team
- Support the effective application of our brand guidelines across the Bank, ensuring brand guidelines and tone of voice are upheld across Group channels
- Seek every opportunity to build a thorough understanding of the Bank’s strategy, business, markets and performance
- Report on content performance against agreed objectives and key results
Skills and Experience
- Excellent written and verbal communication skills.
- Creativity and a passion for storytelling across all formats and channels.
- Flexibility to work in high-pressure environments.
- Ability to develop effective and collaborative working relationships.
- Experience of working with multiple stakeholders across multiple locations.
- Understanding of what makes good content and ability to work across audiences, channels and platforms.
- Strong planning skills
- The role is suited to candidates with a background in journalism, corporate communications and/or publishing, as well as experience of working for a large, multinational organisation. Banking-sector experience is an advantage, but not essential.
Role Specific Technical Competencies
- Manage conduct
- Manage risk
- Creativity
- Effective communications
- Planning: tactical, strategic
- Establishing and maintaining trust
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.