Job Summary

The Assistant Relationship Manager (ARM) partners with the Global Account Manager (GAM) to manage client relationships, originate new business and deliver client revenues and profitability.

Main Responsibilities

• Act as a secondary point of contact for client relationships internally and externally, working in conjunction with the Global Account Manager to provide services to clients
• Build personal relationship with clients, establishing contacts at all levels within the client organisation to ensure seamless and consistent coverage and delivery
• Idea generation, pitching and presenting to internal and external stakeholders
• Work with the GAM on the overall Client Account Plan and Strategy and ensure all relevant client team members/internal stakeholders have been appropriately engaged by the Banker with respect to the planning and communication of the relevant approved strategy for each client
• Ensure consistency of coverage, engagement and relationship objectives across the Standard Chartered Network
• Work with the product partners to maximize cross-sell and returns on risk weighted assets
• Proactive assistance to the GAM with transactional support on new business origination activities i.e. client research, pitch books, industry leads etc; including coordination with network and product.
• Support GAM on sales discipline requirements i.e. Account Planning process; pipeline maintenance; client call reports; preparation and presentation of deal approval submissions.
• Coordinate with Product Sales and network and assist the GAM with deal returns calculations and pricing analysis
• Client meeting preparation including preparing briefing notes, coordinating internal discussions and other preparation for client meetings in partnership with the Banker
• Complete bespoke client analysis as required, including competitor analysis reflecting SCB’s value proposition vs peers to identify new business opportunities
• Provide support on new business transactions i.e. deal execution support, document negotiation, coordination with Product Sales and Client Management team on documentation matters and deal drawdown, coordination with Product Sales and network on fee booking and revenue recognition 
• Proactive management of portfolio including client and product partner engagement to ensure limit utilization and ensure the accuracy of revenue/returns for the portfolio and at client level

Qualifications

• Bachelor’s degree in Banking, Economics, Finance or Accounting preferred.
• Previous experience in Banking.
• Risk & AML certified as stipulated by Bank policy 
• Languages: Business English
• Credit training

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.