Role Overview
The Associate Director, Global Markets Middle Office Credit, holds a critical position within Standard Chartered's financial markets operations. The role demands expert knowledge of credit derivatives and financing products combined with strong operational acumen. The successful candidate will work in a dynamic, fast-paced environment requiring acute attention to detail, exceptional problem-solving ability, and effective communication across diverse teams and geographies.
Working primarily from our London office, you will contribute to establishing and maintaining robust middle office infrastructure that supports our global trading activities. You will ensure the accuracy and timeliness of trade data, liaise with technical partners for system improvements, and facilitate efficient workflows that minimise operational risk.
This role offers the opportunity to be at the forefront of operational excellence within the credit trading domain, collaborating with global hubs and local market teams to deliver superior support and enable business growth.
Key Responsibilities
As an Associate Director within the Global Markets Middle Office Credit team, you will play a pivotal role ensuring the seamless trade lifecycle management for vanilla and structured credit products. Your responsibilities include the timely capture, coordination, and accurate life-cycling of trades, ensuring compliance with all regulatory and internal requirements. You will be the operational backbone of the business, providing expert support to Sales and Trading teams and acting as the primary point of contact for business units, vendors, and audit teams.
You will also lead initiatives for continuous process improvement, partnering closely with technology teams to drive operational transformation and efficiency enhancements. Managing the interface between local markets and global hubs, you will ensure consistent standards and tailored controls are implemented effectively, promoting a follow-the-sun support model that sustains operational excellence 24/7. Your proactive management of vendor relationships and costs will be critical to maintaining optimal service delivery levels.
Additional responsibilities include prompt remediation of trade queries, rigorous oversight of regulatory compliance requirements, and representation during internal and external audits. You will mobilise teams to address audit findings swiftly whilst fostering a culture of innovation and collaboration across stakeholders.
Your role will encompass:
- Leading and coordinating trade support operations for vanilla and structured credit products, including Bonds, CDS, Repos, and Total Return Swaps.
- Driving process standardisation and enhancement within local markets while aligning with global centre policies.
- Championing operational readiness for new product launches and strategic initiatives.
- Offering expert insights on trade workflows and risk mitigation measures.
- Engaging in audit processes and regulatory compliance activities to uphold governance standards.
- Collaborating with cross-functional teams, including Front Office, Technology, and Risk, to foster smooth execution and resolve operational issues.
- Mentoring and leading middle office staff to develop skills and maintain high-quality service delivery.
Skills and Experience
- Comprehensive understanding of vanilla credit products such as Bonds, Credit Default Swaps (CDS), Repurchase Agreements (Repo), and Total Return Swaps (TRS).
- Extensive knowledge of structured credit instruments including Transactional Loan Notes (TRCLN), Bonds issued via Loan Notes (BOLN), Bond TRS, Loan TRS, Structured Repos, and Structured Rate Loans.
- Solid grasp of risk management and Profit & Loss (P&L) impacts related to trade activities.
- Proficiency with industry-standard systems like Murex, Bloomberg, and APEX, with the ability to troubleshoot, interpret, and leverage data effectively.
- Demonstrated capability in managing end-to-end trade lifecycles and resolving discrepancies to safeguard trade integrity.
- Experience in driving operational improvements through collaboration with technology and business teams.
- Excellent interpersonal and communication skills suited to multi-cultural and cross-functional collaboration.
- Adaptability and problem-solving prowess to thrive in a dynamic, regulation-intensive environment.
Qualifications
A university degree in finance, economics, business, or a related discipline is preferred. Candidates should have a minimum of five years’ relevant experience within the Middle Office function, particularly supporting credit markets, with well-rounded knowledge of the products and processes involved.
- In-depth expertise in financial markets credit derivatives and financing products, with a strong understanding of front-to-back operational processes.
- Analytical mindset with a demonstrated ability to investigate trade discrepancies and propose effective solutions.
- Proven leadership skills, including experience as a team lead or manager, able to motivate and develop high-performing teams.
- Confident and adaptable communication skills, capable of engaging with Front Office, offshore teams, and senior stakeholders effectively.
- Competence in Microsoft Excel, including advanced functions such as pivot tables, lookups, and preferably basic VBA scripting to automate routine tasks.
- Ability to operate efficiently in a deadline-driven environment while maintaining meticulous attention to detail.
About Standard Chartered
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Visit our careers website to learn more about us: www.sc.com/careers.