Job Title Here Experience Director

Title: Associate Director, Markets Middle Office
London, GB
Job Description
Are you a subject matter expert in FX/O products with a passion for process improvement and operational excellence? We’re looking for an Associate Director, Markets Middle Office to drive efficiency, risk management, and innovation while supporting our Trading and Sales teams.
Key Responsibilities
In this role, you will:
- Act as the go-to expert for FX/O products, ensuring seamless trade lifecycle management.
- Enhance client experience by developing innovative solutions and driving process improvements.
- Work closely with regional and global teams to implement a “follow the sun” support model.
- Collaborate with stakeholders across Trading, Sales, Credit, Operations, IT, and Product Control.
- Lead and support new business enablement and strategic FX/O initiatives.
Key Responsibilities
- Provide day-to-day support to Trading and Sales activities.
- Own query remediation, trade life-cycling, and risk mitigation.
- Drive continuous improvement by partnering with Technology & COO teams.
- Ensure adherence to key controls, governance, and business continuity planning.
- Work with industry bodies and vendors to enhance processes and drive efficiencies.
Skills and Qualifications
Skills
- Strong experience in Middle Office within FX and FXO products.
- Knowledge of macro products (commodities, rates, structured credit) is a plus.
- Expertise in process improvement, change management, and risk mitigation.
- Ability to work in a fast-paced, global environment with cross-functional teams.
Qualifications
- Proven experience in Middle Office, Operational Functions, or Back Office.
- Strong understanding of trading systems, booking models, and market risk.
- Ability to manage multiple stakeholders and work collaboratively across regions.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.