Title: Business Manager, Corporate and eCommerce Sales

33652

London, GB

Operations

Regular Employee

Hybrid

8 Aug 2025

Key Responsibilities

Collaborate with Sales in AME, UK, Europe, and Americas to define and implement strategies for competitive advantages.
Connect Corporate Sales with Group agendas.
Focus on data-driven problem solving.
Support Sales COO in account planning and align incentives.
Work with Finance on business planning.
Lead Markets Sales in LATAM and Africa.
Streamline support for Corp Sales.
Ensure strong execution of initiatives to improve product delivery.
Manage non-financial risks.
Create analytical reports for senior management.
Manage budget setting, performance analytics, and Markets Sales needs.
Enhance Sales efficiency and client experiences with product owners.
Analyze and collaborate with management to grow Markets wallet.
Provide tools for managers to guide performance. Build relationships across CIB to bridge silos.
Collaborate with Markets Sales and CIB for seamless delivery.

Growth Opportunities

Analyze MIS to identify growth areas.
Propose growth areas with product sales heads and ensure execution.
Engage and follow up on internal decisions for growth initiatives.
Collaborate with Markets Sales COO to enhance client offerings.
Manage meeting materials and track action items for efficiency

Processes

Collaborate with Infrastructure Heads to resolve business blockages.
Identify investment needs for the strategic agenda and secure budget.
Ensure adherence to processes per approved policies.
Ensure regional compliance with process governance by NFRC.

People & Talent

Lead by example to build culture and values, set expectations, and collaborate with risk and control partners.
Communicate vision, priorities, and progress to foster engagement and motivation.
Contribute to process improvement and share best practices.
Support setting and monitoring job descriptions and objectives for the Sales team, and assist in performance feedback and rewards.
Communicate strategic change and align organizational structure with people programs.
Drive recruitment, engagement, and retention of talent, and manage succession planning for key roles, addressing underperformers.
Conduct periodic reviews of team structure and capacity plans.

Risk Management

Foster a risk management culture and ensure compliance with processes.
Support systems and controls to meet Group and Business policies and standards.
Provide oversight and monitoring of major risk issues.

Governance

Align governance with business functions by routing new products through the Non-Financial Risk Committee (NFRC) for control and supervision.
Foster a culture prioritizing compliance with internal controls and external regulations.
Ensure business functions comply with internal policies, procedures, and external laws, adhering to the Markets Code of Conduct.
Support assessment of governance and controls, overseeing necessary changes.
Understand the regulatory framework and requirements relevant to the role.
Promote effective governance and cooperate with local regulators.

Regulatory & Business Conduct

Exemplify conduct aligned with the Group’s Values and Code of Conduct.
Embrace high ethical standards and ensure compliance with all laws and the Group Code.
Collaboratively identify, escalate, and resolve risk and compliance issues.

Key stakeholder

Markets Sales Management Team
Markets Sales Team in AME, UK&Europe, Americas
Markets COO Team
GB COO Team
CIB COO Team
Finance
CFCR
Group Product and Segment Heads
Group and Regional Infrastructure Function

Other Responsibilitie

Embed Here for good and Group’s brand and values in Group Country Risk
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

Risk Management and Internal Controls
Market Knowledge on FM products and processes (commodities, FX & rates, credits & money markets)
Information Systems - Applications & PC Skills & MI reportin
Education: Master/Bachelor Degree
Languages: English (Mandatory), Cantonese/Mandarin (plus)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.