Job Summary

The key roles and responsibilities of the Business Planning Manager to the Global Head of Employee Advocacy are to support the Global Head, Employee Advocacy (EA) with the overall book of work and stakeholder engagement for the EA portfolio. This role is critical in ensuring governance, organisation and communication to enable a more effective team and the delivery of priorities aligned to the overall HR, Strategy&Talent and Organisational strategies. The role holder will work with a wide variety of stakeholders particularly across HR to support delivery of the strategic agenda, as well as key stakeholders outside of HR e.g., Finance, S&T COO, etc. The role holder will flow between strategic and tactical delivery and work closely with all EA initiative owners not just on project governance, financial management and various management reporting, tracking the progress on a timely basis, but also on content. The BPM will also identify opportunity for continuous (process) improvement to enable increased team effectiveness. The role holder will be first point of contact for the team and therefore demonstrate an understanding of prioritisation, urgency and escalation where needed. 

Key Responsibilities

• To support the Global Head, Employee Advocacy in the ongoing development and delivery of the EA strategy, priorities, book of work and agenda, acting as Chief of Staff and strategic advisor on team and people matters within EA. 
• Act as a conduit and gatekeeper in to the EA team (especially for the Global Head) to ensure relevant flow of communication and information between the team and wider stakeholders.
• Monitor and track progress of deliverables including key initiatives and projects that support the achievement of the strategic agenda, taking the lead on projects where appropriate.
• Manage overall EA governance, financial management and various management reporting of projects/ initiatives including inputs to the relevant forums, scorecards and tools (e.g., Workforce Planning)
• Organise and plan relevant workshops, offsites, meetings, and presentations to enable achievement of the strategic agenda, as well as building team relationships and enabling effective ways of working within the team. 
• Day-to-day business management for the EA team, including monitoring and tracking of functional performance, budgets and establishing and maintaining appropriate processes/ mechanisms. 
• Prepare reports, presentations, papers and review material to support discussions and decision making. 
• Manage agendas, prepare relevant materials and track action items for meetings and forums. 
• Support Global Head, Employee Advocacy to execute on planned priorities including delivery of objectives and outcomes aligned to strategic agenda. 
• Provide expert knowledge in project management, change management and communications. 
• Support Global Head, Employee Advocacy ahead of material issues and act as point of contact to help manage issues/ solve problems avoiding escalation. 

Skills and Experience

• Strong project and programme management experience 
• Management consulting experience 
• Outstanding stakeholder engagement skills
• Exceptional written and verbal communication skills
• Multi-tasking skills; able to prioritise issues and resolve them efficiently without escalation.
• Mature self-starter who can quickly get up to speed with a complex book of work and identify risks, issues and opportunities.
• Ability to work on broad projects as well as day-to-day process-oriented tasks (spanning between high level strategy and tactical delivery). 
• Strong organisational skills and process discipline.
• Flexibility and responsiveness to handle changing priorities and urgent requests from senior management, and the ability to communicate the required detail at pace.
• Experience working in a geographic/ functional matrix
• Multi-cultural awareness and proven success of working effectively with people of different backgrounds.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.