JOB SUMMARY

The role holder will report to the Group Head, CFCR and will be a member of the CFCR Management Team in their capacity as Global Head, Regulatory Engagement.

The role holder will report into the Global Head CFCR, CIB, EA, ASA and AME in their capacity as Chief Compliance Officer, UK.

In their capacity as Chief Compliance Officer, UK, the role holder is accountable for the CFCR team for UK, Jersey, Falkland Islands and Turkey (“the UK”) and CIB Advisory in the UK, which includes direct management of the CIB CFCR and CIB Advisory teams in the UK. The role holder is also responsible for delivering the CFCR book of work in the UK as well as implementing the vision and strategy of the CFCR function and the Enterprise Management Framework (ERMF). The role holder is the main escalation point in UK for all CFCR related issues, including regulatory matters. 

The role holder will be the main point of contact and escalate risks/issues where appropriate to the region and relevant forums on behalf of the UK. The role holder will take full accountability for the CFCR function in the UK, and the CIB CFCR team and CIB Advisory teams in the UK as delegated by the Global Head CFCR, CIB, EA, ASA and AME

The role holder will have first line accountability for the implementation of Conduct, Financial Crime and Compliance policies, procedures and processes to the extent the processes have been identified as owned by the CFCR function, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCR function that are hubbed or outsourced.

Insofar as they relate to conduct, financial crime and compliance, the role holder will be accountable for consolidating for the UK and escalating providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to (as appropriate):
•    Group Head, CFCR
•    Global Head CFCR, CIB, EA, ASA and AME
•    relevant Regional Heads, CEOs, Business / Function

The role holder will be accountable for:

•    Managing the CFCR function and the CIB CFCR team and CIB Advisory teams in the UK. This includes oversight of Conduct, Compliance and Financial Crime matters and the management of the delivery of the SCB financial crime risk framework. Financial crime risk for the purpose of this role covers: anti-money laundering, countering terrorist financing, countering weapons proliferation financing, compliance with financial sanctions and asset freezes; and anti-bribery.
•    Driving the execution of the various CFCR frameworks in the UK, in compliance with applicable regulations, internal policies, procedures and codes so SCB operates within the letter and spirit of the law and in so doing protect the reputation of SCB with its regulators and balance the needs of other stakeholders.
•    Working collaboratively with other relevant CFCR teams to support the function's stakeholders (including those in the businesses) for all CFCR issues and risks.
•    Leading UK CFCR and CIB CFCR and CIB Advisory teams to meet commitment of being "Here for Good".
•    Proactively supporting and challenging the relevant CEOs, businesses and functions to exhibit appropriate conduct, comply with regulatory and CFCR requirements and strive to achieve fair outcome for the Group's clients.
•    Maintaining independence, delivering timely responses, and timely escalation of risks and issues where the management tolerance of the Group is exceeded for the UK.
•    Developing and maintaining constructive and effective stakeholder relationships with the relevant business and supporting functions.
•    Oversight for management of regulatory relationships with all of country’s regulators by the relevant Country Head of CFCR.

In their capacity as Global Head, Regulatory Engagement the role holder is accountable the Group Regulatory Liaison team, partnering with the business to deliver engagement on strategically relevant regulatory policy issues. The role holder will manage a team who together will deliver

•    Group Regulator Relationship Management of entity level relationship with the Prudential Regulation Authority ("PRA") and Financial Conduct Authority ("FCA"), at both a global and institutional level.
•    Group Wide Regulatory Engagement Coordination -- Develop and coordinate a more structured, analytical and insight led approach to managing regulatory relationships within and across the Group’s key strategic markets.  
•    Building a consistent global practice for managing supervisory relationships effectively, with particular focus on core college and larger markets.
•    Ensuring that Senior Manager and Board level engagement with supervisors is effective. 
In discharging their responsibilities, the role holder will build or adjust existing operating model, coordinating across CFCR, CEO offices and Functions when appropriate. This may entail establishing new systems, processes, tools and governance structures. 

RESPONSIBILITIES

Strategy

Drive and implement the CFCR vision, strategy and direction in UK, consistent with the CFCR vision and strategy as communicated by the Group Head, CFCR and aligned with the broader strategic agenda and growth aspirations of the Group and UK  business. The role holder will develop and coordinate a more structured, analytical and insight led approach to managing Group level regulatory relationships within and across the Group’s key strategic markets.  

Business
•    Develop a comprehensive understanding of the UK business model and strategy to provide substantive support and challenge in order to enable appropriate and sustainable CFCR outcomes.
•    Accountable for effective management of CFCR matters across the UK. Assume active involvement in problem-solving and crisis management over critical issues that have an impact on the Bank’s business/operations in the UK 
•    Oversee that the UK CIB Advisory team works closely with the business to provide timely regulatory compliance advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCR and conduct risk mitigation 
•    Oversee that the UK CFCR and CIB Advisory teams provide regulatory advice, analysis (and challenge when appropriate) in relation to the full product life cycle including product design through to post sale reviews/ assessments, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), transitional investigations. 
•    Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite. 
•    Analyse comprehensive impact of CFCR matters on the relevant business areas and their operations.
•    Accountable for communicating, implementing and escalating key changes to internal policies, procedures and standards and accountable to ensure it is cascaded (in region/country), in coordination with Group communications.
•    Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends and provide robust challenge to all relevant business and functions stakeholders where activities are outside of risk tolerance / appetite for the UK.

•    Accountable for oversight of advice provided to the relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to CFCR.
•    Engage effectively with and manage relationships with regulatory institutions in a consistent manner across the Group’s key markets, working with internal colleagues across the Bank to track, analyse, position, engage and measure the Bank’s positioning and relationship with key regulatory institutions.  The role holder will be required to act as a representative or spokesperson at key external events engaging on and advocating our agreed positions.
•    Own, develop and deliver the Group’s PRA and FCA relationship plans, including internal protocols for the Group’s interface with the PRA and FCA covering internal information sharing.
•    Plan and execute the Regulatory College events.
•    Maintain and continually improve tracking tools and systems that analyse the tone and content of the relationship with the Group regulator.  
•    Coordinate a more systematic and institutional approach to regulatory engagement across key markets through collaborating with relevant regional and country Heads of Compliance, CEO offices, and relevant Functions.  
•    Be data led, leveraging system-wide technology to efficiently and effectively deliver a rounded 360°-view of the Bank’s engagement activity with regulatory institutions, within and across key markets. 
•    Identify, analyse, and establish the Group’s position and messaging on priority and strategic regulatory developments.  This will include, for example, coordinating and drafting white papers and consultation responses.  Collaboration across impacted business and regional lines is a requirement. 
•    Develop an engagement plan, with stakeholder mapping that, leveraging internal networks and expertise thereby enabling the Bank to play a constructive role in influencing the direction of travel on strategic regulatory developments on the global stage. 
•    Act as a senior advisor to Chairman, Chief Executive Officer, Board and Court of the Group and Management Team on key areas of regulatory impact and in particular on recommendations for response on Prudential and Conduct regulatory matters.  
•    Provide high quality written and verbal briefings and updates for senior management on regulatory matters and support their readiness for regulatory discussions.

Processes
•    Act under delegation from the respective Risk Framework Owners for the principal risk types of Conduct, Financial Crime and Compliance in discharging the accountabilities contained in the ERMF in the UK.
•    Recommending for approval by the relevant Risk Committees, appropriate policies/processes/DOls to address CFCR risks, aligning them with relevant regulatory requirements for the UK.
•    Accountable for appropriate support and challenge to the Bank's senior management to ensure that they establish and monitor appropriate processes for compliance with CFCR policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct) for the UK 
•    Accountable for governance and oversight over the implementation of CFCR-related policies and procedures in the UK to ensure compliance with such policies and procedures.
•    Oversight of the UK Risk Assessments and related processes
•    Manage the Group’s relationship at a global and institutional level with the PRA and FCA, this includes organising, briefing and memorialising for regulatory meetings. Be a team player – have a collaborative mindset. 
•    Be a strategic thinker – aggregating information to “game out” next st

People & Talent
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the UK CFCR team and work in collaboration with risk and control partners.
•    Accountable for the provision of ongoing training and development of people and ensure that holders of all critical functions are competent, suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks for the UK.
•    Employ, engage and retain high quality people the UK, with succession planning for critical roles. Create a one- team CFCR culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the expectation of all and norm. 

•    Ensuring CFCR function in the UK is adequately resourced and capacitised.
•    Accountable for reviewing team structure/capacity plans and making people changes proactively and in line with HR guidance to meet requirements for the UK.
•    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those accountabilities, responsibilities and objectives on a continuous performance basis for the UK.
•    Regularly and on a timely basis appraise performance as well as proactively manage attrition when needed for the UK.
•    Assess capability and skill of the team on an ongoing basis to ensure alignment of skill set to the risk management demands of the business in the UK.
•    Provide and establish regular communication, team engagement and management meetings for the UK.

Risk Management
•    Act as Risk Owner under the Group's Risk Management Framework for Regulatory Compliance Processes for the UK.
•    Identify and assess sources of regulatory risks and ensure that systems and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels. Report on material regulatory, CFCR risks for the UK.
•    Implement and support, in collaboration with the relevant Group CFCR teams, effective programs for CFCR monitoring, surveillance and assurance in for the UK.
•    Accountable to effectively manage CFCR matters and to maintain oversight of risk mitigating action plans to manage issues for the UK.
•    In the event of senior breaches or where risk tolerances have been breached, be the main escalation point and inform senior management and relevant regulators and ensure that actions are taken quickly to remediate and/or activities are ceased for the UK.  

•    Anticipate and escalate horizon risks in the area of CFCR that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.
•    Escalate and advise Group Head, CFCR and the Global Head CFCR, CIB EA, ASA and AME and CEO, UK (where relevant) on material CFCR issues (as required) and to ensure appropriate steps are taken to manage and/or mitigate the issue.
•    Ensure proactive and timely identification, dissemination and advice of evolving regulatory and public policy changes/practices and associated risks.
•    Collaborate with colleagues across CFCR, Strategy and Talent and the Group’s Leadership to anticipate horizon risks that may have a significant impact on the Bank. 

Governance
•    Accountable for senior oversight, guidance and direction of the CFCR function in the UK including the various Group CFCR frameworks and programs within the UK.
•    Roll out and embed lessons learned from audit findings, CFCR assurance activities and ensure specific investigations are prepared and cascaded or escalated to relevant stakeholders for the UK 
•    Provide leadership to the CFCR network as part of the CFCR, CIB & AMEEA & ASA senior management team.
•    Be the main point of contact to escalate, provide timely, relevant and accurate management information to senior management and CEOs, for the UK on key regulatory risks and control effectiveness.
•    Support the product program and country addendum framework in the UK 
•    Project/ Change Management – 
•    Lead key change programmes and projects for CFCR UK and Group Regulatory Engagement teams.
•    Maintain workplans specific to CFCR UK and Group Regulatory Engagement projects/ initiatives, and communicate the same to the Group Head, CFCR and Global Head CFCR, CIB EA, ASA and AME in a regular, timely fashion to inform and seek inputs.
•    Review new business requirements and provide solutions for UK and Group Regulatory Engagement teams.

Regulatory & Business Conduct

•    Accountable for senior oversight, guidance and direction of the CFCR function in the UK  including the various Group CFRC frameworks and programs within the UK .
•    Roll out and embed lessons learned from audit findings, CFCR assurance activities and ensure specific investigations are prepared and cascaded or escalated to relevant stakeholders for the UK 
•    Provide leadership to the CFCR network as part of the CFCR Management Team in their capacity as Global Head, Regulatory Engagement. 
•    Be the main point of contact to escalate, provide timely, relevant and accurate management information to senior management and CEOs, for the UK on key regulatory risks and control effectiveness.
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Accountable for senior oversight, guidance and direction of the CFCR function in the UK including the various Group CFRC frameworks and programs within the UK .
•    Roll out and embed lessons learned from audit findings, CFCR assurance activities and ensure specific investigations are prepared and cascaded or escalated to relevant stakeholders for the UK 
•    Provide leadership as part of the CFCR Management team.
•    Be the main point of contact to escalate, provide timely, relevant and accurate management information to senior management and CEOs, for the UK on key regulatory risks and control effectiveness.
•    Support the product program and country addendum framework in the UK 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 

•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the UK CFCR team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Prudential Regulatory Authority, Financial Conduct Authority and other key regulators of the Group
•    Country CEOs
•    Heads of Businesses and Functions
•    Group Management Team 
•    SC Plc Board
•    Risk and CFCR Management Teams
•    Global Head CFCR, CIB EA, ASA and AME Management Team
•    Strategy and Talent, including Group Public and Regulatory Affairs teams

Other Responsibilities
•    Embed Here for good and Group’s brand and values in CFCR UK and Group Regulatory Engagement teams.
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate
•    Compliance Advisory
•    Business Acumen
•    Business Ethics
•    Confidential Investigations
•    Internal Controls
•    Managing Change
•    Risk Management
•    Planning: Tactical, Strategic
•    Regulatory Environment – Financial Services
•    Cross-functional Collaboration

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.