Job Summary

As a Dealing Room Manager within the Markets COO team in the United Kingdom, you will play a pivotal role in supporting the Markets Business Heads to successfully execute the strategic objectives of our UK Markets division. Your core responsibility will involve overseeing the day-to-day operational integrity of the dealing room, ensuring compliance with applicable regulatory requirements, and reinforcing adherence to both Group and internal policies. You will provide essential risk and governance related support to safeguard the efficiency, security, and sound functioning of the dealing environment.

This position offers a unique opportunity to contribute to a dynamic and fast-paced financial markets environment, actively participating in business continuity planning, incident management, and regulatory readiness activities. Your engagement will extend to collaborating with cross-functional teams, regulators, and internal audit functions to drive continual improvement and risk mitigation.

Key Responsibilities

Your key responsibilities will include, but are not limited to:

• Providing comprehensive operational support for the UK Markets dealing room, guaranteeing its operations align with Group, Markets, and local regulatory standards, thereby fostering a compliant and efficient trading floor environment.
• Taking ownership of dealing room governance initiatives, which encompasses managing access controls, visitor protocols, seating arrangements, capacity planning, and compliance with clean desk, locked screen, and mobile device usage policies.
• Coordinating robust business continuity plans for the dealing room, ensuring preparedness for incidents through detailed contingency arrangements and incident response exercises.
• Supporting the supervision of Markets staff by enabling effective monitoring practices within the dealing room, including the facilitation of compliance walk-throughs, conduct reviews, and embedding strong supervision culture.
• Acting as the local liaison for audits, regulatory inspections, and internal reviews related to the dealing room, overseeing preparation activities, walkthroughs, issue tracking, and supporting the implementation of remedial actions.
• Managing incident escalation and resolution processes in coordination with the UK Markets COO, ensuring that issues affecting the dealing room are addressed promptly and with appropriate visibility.
• Contributing to COO team projects and operational tasks related to business management, non-financial risk management, local governance mechanisms, and regulatory change implementation.

Qualifications

• A Bachelor’s degree or higher (a postgraduate degree is an advantage) in Finance, Business Administration, Economics or a related field, demonstrating solid academic grounding in financial or business disciplines.
• Proven extensive experience in managing or supporting dealing room operations, with deep understanding of financial markets workflows, operational risk, governance, and regulatory compliance requirements.
• Comprehensive knowledge of UK and international regulatory frameworks affecting market operations, such as FCA rules and global market standards.
• Highly competent in Microsoft Office tools (Word, Excel, PowerPoint) for detailed reporting, data analysis, and management presentations that inform decision-making.
• Fluency in English, both written and verbal, enabling clear and effective communication across diverse stakeholder groups including senior management and regulatory bodies.
• Strong analytical skills with ability to synthesise complex information and present actionable insights clearly and concisely.
• Demonstrated problem-solving abilities with a proactive approach to identifying risks, developing remediation strategies, and fostering continuous improvement in a high-pressure regulatory environment.
• Skilled project management capabilities, including coordination, prioritisation, and execution of multiple initiatives with a focus on quality and deadlines.
• Excellent interpersonal and collaboration skills to work effectively with internal teams, regulators, and external auditors, fostering a cooperative and transparent working atmosphere.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers