Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Director/ AD - Business Manager, Investor Sales

38148

London, GB

Operations
Regular Employee
Office - Full Time
1 Sept 2025

Job Summary

Overview
•    Highly visible role aimed to deliver a best-in-class operating model for Investor Sales – Global Markets team, focussing on the West. 

Key Skills
•    Structured Problem Solving & Analytical Thinking – Methodical, data-driven approach to dissect complex challenges and deliver scalable, practical solutions. Project management background preferred.

•    Global Markets Expertise – Strong knowledge of asset classes, products, and trade lifecycles, with ability to partner effectively across sales, trading, and structuring.
•    Stakeholder Management & Influence – Proven ability to engage, influence, and align senior stakeholders across front office, risk, compliance, and operations.
•    Execution in Fast-Paced Environments – Thrives under pressure with agility to manage shifting priorities and tight deadlines.
•    Entrepreneurial Self-Starter – Commercially minded, proactive, and innovative in identifying opportunities, driving change, and delivering business growth.



Key Responsibilities

Strategy
•    Partner with Investor Sales in UK & Europe and Americas and AME in defining and implementing the business strategic agenda as well as identify and create areas of competitive advantage for Markets Sales to execute on
•    Connect Investor Sales in the region with Group product and business agenda 
•    Focus on problem solving with the aim to simplifing processes and operating model
•    Support business in executing account planning management and execution model. Implement changes to align incentives with strategy to drive higher productivity in Sales space

•    Take the lead to drive the Markets Sales directives in the region, such as frontier markets in LATAM and Africa, highly regulated market in Continental Europeans 

•    Ensure streamlined support to Investor Sales, leveraging Markets COO and Markets Ops partners as well as Global Banking stakeholders 
•    Strong execution, implementation and diligent follow up to drive global strategic initiatives to enhance Markets product delivery
•    Ensure management of non-financial risks 
•    Develop and plan regular and comprehensive business and client analytical reports for senior management across their various teams and client segments

Business
•    Focus on the management of budget setting, performance analytics, Coalition wallet sizing exercises and all Markets Sales/Structuring MIS needs
•    Focus on Sales process efficiency and client experiences. Connect business with product owners to solve issues holistically and strategically. Have a tactical mindset 
•    Analyse, communicate and collaborate with key management across CIB support growth of the Markets wallet
•    Implement information and tools needed for senior business managers to provide direction, migrate best practices, challenge country performance and utilise MIS to drive results 
•    Develop and maintain strong internal relationships across CIB and the bank to bridge silos across all Products and Segments
•    Collaborate with both Markets Sales and wider CIB coverage teams to provide seamless client delivery and execution

Growth Opportunities
•    Analyse MIS at a granular level. Understand and communicate key business dynamics, and identify potential growth areas
•    Propose potential growth areas with heads of product sales/trading and the top team, and ensure strong execution so business captures the opportunities
•    Engage constructively and diligently follow up on internal decisions that need to be taken in order to enable growth initiatives to be executed
•    Work closely with Markets Sales COO for Global Head of Markets Sales, and other Markets COO functions to maximise opportunities for Markets product lines and enhance client offerings.
•    Manage product inputs, agendas, materials and track action items for meetings including Markets SMT, CIBMT and others Execute efficiency driven changes in technological and operational framework 

Processes
•    Work closely with relevant Infrastructure Heads/Regional Heads to remediate any business blockages
•    Identify where investment needs to support the strategic agenda are required and support securing budget 
•    Ensure all processes are adhered to across the full remit of the role, in line with approved policies and procedures
•    Ensure all countries within the region follow the process governance practices set out by the NFRC

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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