Job Description

Are you a strategic leader with a passion for operational excellence and risk management? Standard Chartered Bank is seeking a dynamic and experienced Executive Director for our Group Investigations Operations. This pivotal role offers the opportunity to shape and lead our Risk & Policy and eDiscovery teams, ensuring the highest standards of governance, efficiency, and innovation.

As the Executive Director, Group Investigations Operations, you will oversee the day-to-day and strategic management of our Risk & Policy and eDiscovery teams. You will play a key role in optimizing processes, systems, and resources to support timely, high-quality investigations. 

Key Responsibilities

• Strategy Development: Shape and deliver the operational strategy for the Risk & Policy and eDiscovery teams, ensuring alignment with the broader objectives of Group Internal Audit Investigations (GIAI) and the Bank.
• Process Governance: Define and maintain GI’s process universe, drive continuous improvement, and embed innovation and best practices into the GI operating model.
• Risk Management: Maintain and enhance the eDDA risk & control framework, conduct control testing, and design proactive control points across the eDDA lifecycle.
• Stakeholder Engagement: Build and maintain strong relationships with stakeholders across GIA, CFCR, HR, and TTO, ensuring joined-up delivery and effective communication of GI matters.
• People & Talent: Provide training and awareness on governance responsibilities, foster a culture of ownership and accountability, and manage third-party vendor arrangements.
• Assist in managing the Bank’s Speaking Up programme to mitigate financial, reputational, and regulatory risks.
• Continuously improve operational efficiency and effectiveness, exploring opportunities for automation.
• Manage the GI case management system, including user access and system issue resolution.
• Reinforce a strong risk and control culture, minimizing operational loss and audit failures.
• Provide timely advice on Group Investigation and eDDA’s risk approach and maintain effective relationships with business and functional stakeholders.

Skills and Experience

• Strong organizational and project management skills.
• Experience in operational risk and control design.
• Excellent written communication skills.
• Knowledge of data risk management, including privacy, records, and data quality.
• Experience with process mapping, SOP design, and regulatory frameworks.
• Understanding of eDiscovery concepts and technology utilization.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.