Job Title Here Experience Director

Title: Head, Global Subsidiaries and Inbound Sales Europe & Americas
London, GB
Job Summary
Successful individual will be responsible for leading the Transaction Banking Sales (TB) growth strategy for the Global Subsidiaries client segment in Europe and the Americas. The role involves providing strategic oversight and guidance for Inbound clients, ensuring alignment with regional sales teams. The role holder will spearhead the development and training of TB Inbound Sales to enhance knowledge, sales skills, and performance, fostering successful business growth and career development. Additionally, the role will actively identify client needs, drive wallet share growth, originate new business, and expand the franchise by leveraging the bank's competitive network and establishing new client relationships. This role also involves the oversight and strategic drive for the team members covering the RTC based in E&A
Key Responsibilities
• To execute and manage the strategy for providing solutions across all Transaction Banking products for our Global Subsidiary clients in Europe and in the Americas as well manage and guide the team members covering these client names.
• Responsible for growing existing client portfolio revenues and deepening client relationships in line with assigned targets, ensuring sustained business growth and high levels of client satisfaction.
• Take the lead in identifying both explicit and implied client needs, engaging with key influencers and senior decision makers.
• Develop tailored solutions and lead the preparation and presentation of high-level proposals and pitches to clients.
• Accountable for managing the entire execution process through to revenue realization, ensuring timely and effective delivery of complex solutions and maintaining accountability for outcomes.
• Complete ownership of TB client-level franchise revenue in Europe and the Americas for the Global Subsidiaries segment, driving strategic initiatives to maximize profitability and market share.
• Develop comprehensive cash, liquidity, trade, and transactional FX solutions that meet the diverse needs of clients, enhancing their operational efficiency and financial performance.
• Lead the delivery of Requests for Information (RfI) and Requests for Proposals (RfP), coordinating with cross-functional internal teams to ensure cohesive, compelling, and competitive pitches to clients.
• Demonstrate a deep understanding of clients’ treasury priorities and policies, leveraging this knowledge to navigate Cash and Trade sales processes effectively and deliver value-added solutions.
• Build and maintain strong relationships with TB decision makers through active client engagement, regular communication, and strategic influence, ensuring full access and fostering long-term partnerships.
• Possess a deep understanding of clients’ business needs, footprint, buying centers, and decision-making processes.
• Drive the TB Client Map for the region and ensure Account Plan commitments are met.
• Spearhead the cash and trade growth strategy for Europe and the Americas for the Global Subsidiaries segment, working closely with the team on execution.
• Have a profound understanding of the client ecosystem and supply chain.
• Establish comprehensive access to cash management, treasury management, and trade finance decision makers through active client engagement, including regional treasury centres, procurement and trading centres, strategic sourcing, export teams, structured financing teams, and channel/distribution management teams.
• Build access at operational levels within the client Cash and Trade departments/divisions.
• Collaborate with all internal stakeholders within Global TB Sales, Coverage, Product, SSD, Legal, Finance, and Compliance functions to ensure alignment and drive success.
• Proactively lead sales opportunity development with the CIB team and regional TB Sales team.
• Execute activities in line with TB sales pipeline and deal review policies, ensuring all opportunities are maximized and client needs are met.
• Take the lead in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.
• Input into Business Credit Applications (BCAs) via Product Conditions for assigned portfolio.
• Proposals and pitches to the clients.
• Provide input to Product Managers on evolving client and competitor landscape.
• Advice, oversight, and guidance for the team,
• Document negotiation for new to bank business.
• Active role in credit & compliance approvals on Credit Applications deviations for assigned portfolio.
• Grow Liabilities for assigned portfolio.
• Grow Utilisation on Trade limits for assigned portfolio.
• On Receivables Purchase (RP) opportunities, work with the Receivable Service Managers (RSMs) on deals.
• Drive Sustainable Trade Agenda within Standard Chartered
Qualifications
• Fluency in English is required; proficiency in an additional European language such as German or French is a plus.
• Extensive experience gained in the banking industry in a leadership position
• Great stakeholder management and leadership skills
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.