Job Summary

As a Personal Assistant and Team Administrator at Standard Chartered in London, you will provide exceptional administrative support to Managing Directors and their high-performing client-coverage teams. This role demands an experienced, proactive professional with the ability to work independently and manage demanding schedules and complex logistics effectively. Your dedication will ensure that senior leaders and their teams receive premium-level assistance, contributing directly to business efficiency and success.

You will be embedding yourself within dynamic, client-facing environments where your organisational skills, discretion, and professionalism will be essential. You will take ownership of tasks, act with a 'can do' attitude and demonstrate flexibility to support the business beyond regular office hours when required, thereby playing a pivotal role in maintaining seamless operations.

This position offers an excellent opportunity for individuals seeking to deepen their expertise in high-level executive support, working within one of the world’s leading international banks that values diversity, inclusion and continuous growth.

Key Responsibilities

Your core responsibilities will include:

• Diary and Meeting Management: Efficiently coordinate internal and external meetings, ensuring optimal time allocation for Managing Directors and their teams. You will handle booking meeting rooms, arranging refreshments, managing visitor registration, and facilitating video conferencing and conference calls.
• Communication and Correspondence: Manage the distribution of post, organize courier services, and handle printing requests to support day-to-day operations.
• Travel Coordination: Plan and administer complex travel itineraries, including multi-leg trips, visa arrangements, compliance checks, and related logistics to ensure smooth and efficient travel experiences.
• Event and Roadshow Support: Research and book venues, coordinate logistics, manage specialist needs such as translators, process quotes and contracts, and oversee hospitality arrangements.
• Expense Management: Process high volumes of expense claims with diligent foreign exchange reconciliation, adjustments, and ensure timely submission in compliance with company policies.
• Absence and Workforce Management: Monitor and approve team absences, maintain regional absence calendars to ensure business continuity, and assist with hiring processes including liaising with search firms and supporting onboarding procedures.
• Training and Development Support: Organise training sessions, ensuring all systems, software, licenses, and regulatory requirements are in place for smooth delivery.
• Financial Administration: Track and collate costs, prepare and issue company invoices, and manage purchase orders, including vendor onboarding and verification.
• Governance and Compliance: Administer sponsorships and governance procedures, support Legal Counsel and regional teams with mandate-related administration and client relationship management (CRMX) data updates.
• Ad Hoc Support: Act as a key point of contact for additional, evolving administrative needs and projects in support of the team and business objectives.

Qualifications

• Proven experience as an Executive Assistant, Personal Assistant, or Team Administrator supporting senior executives within client-facing banking or financial services environments.
• In-depth understanding of the demands placed on executive support roles within regulated industries, showcasing a commitment to compliance and governance.
• Relevant professional certifications or formal education in executive assistance or administration are advantageous and reflect dedication to continuous professional excellence.
• An eagerness for ongoing personal and professional development, with strong organisational aptitude and stakeholder management capabilities.
• Excellent command of English, both written and oral, ensuring clear, professional communication and effective handling of correspondence and documentation.
• Advanced skills in Microsoft Office Suite applications (Outlook, Word, Excel, PowerPoint) and collaboration platforms to enhance efficiency in task management and team coordination.
• Ability to cultivate and maintain professional relationships with internal and external stakeholders, demonstrating exceptional communication and customer service orientation.
• Familiarity with regulatory requirements, contract administration, and financial controls that support compliance efforts.
• Outstanding ability to prioritise, multitask, and perform accurately under pressure, ensuring deadlines and business needs are consistently met.
• Proven integrity in handling sensitive information discreetly, maintaining the highest standards of confidentiality.
• Flexibility to embrace evolving responsibilities and work schedules as business demands dictate, coupled with proactive problem-solving and continuous improvement mindset.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers