Job Summary

Group Internal Audit (GIA) has embarked upon a major transformation programme that seeks to innovate, disrupt and fundamentally change the way we work. At the centre of this multi-year, multi-faceted ambition is the need for a strong and clear communications strategy, coupled with a singular and authentic voice; representing GIA leadership, ongoing projects, and day-to-day communications needs. We are looking for an experienced communications professional; someone that can tell a good story, understand their audience, and engage and delight our GIA community. This exciting and dynamic role will be at the centre of the function, working closely with senior leaders and SMEs across the function – the faint hearted need not apply!  

Key Responsibilities

• Develop, drive and deliver a disruptive and thoughtful communications strategy in support of the GIA change and transformation agenda. 
• Lead change communications across the transformation portfolio, working closely with the Product Owners, workstream leads, and GIA’s Communications Partner (CABM). 
• Drive transformation communications and engagement strategy in support of the GIA target operating model. 
• Support and advise GIA Management Team/Sponsors on change management communications strategy, as well as anticipating and addressing potential issues in communications planning and execution.
• Close alignment with GIA Management teams to align on communications roadmap, product and services pipeline, and future strategic considerations.
• Generate innovative approaches to existing problems or new opportunities.
• Responsible for coordination of communications within GIA’s COO function. Ensuring alignment across all areas and wider function.
• Work closely with stakeholders to build trust and understand their goals, motivations, constraints, risks, and operating environment.
• Work closely with GIA HR and COO to communicate organisational change initiatives as part of organisational design and transformation. Support and advise COO office on change management communications strategy.
• Acts as Communications SME for associated delivery teams, developing a position as trusted advisor and partner. 
• Monitor transformation progress, report on milestones/successes and enable feedback to facilitate employee engagement and buy in.
• Implement measurable targets to assess the success of communications in building supporting the change programmes and to drive continuous improvement in our communications capabilities.
• Work with other GIA Business Communications Partner and Internal Communications, and where required the CA network, to ensure the communications programmes are created and executed in-step with ongoing BAU communications activities/strategy.

Qualifications

• Exceptional spoken and written English capabilities, with a passion for storytelling. 
• A dynamic and resourceful self-starter who can hit the ground running and be a change agent.
• Must have internal communications experience , preferably with experience in change management programmes within Financial Services and Technology.
• Background in organisational behaviour and change management would be an advantage.
• Must demonstrate creativity and a passion for innovation in your work, with a thorough knowledge of the latest communications best practice and trends.
• Strong creative, project management and organisational skills.
• Experience using internal communications tools such as Intranet management, Poppulo and Video editing Software (Canva).
• Self-starter, independent, adaptable, proactive and resourceful.
• Strong team player, who can interact with colleagues at all levels.
• Able to manage and engage with senior stakeholders.
• Self-driven with ability to manage and prioritise multiple assignments.
• Growth mindset, comfortable with ambiguity.
• Understanding/experience in agile ways of working is a plus.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.