Job Summary

The Associate for FI Sales and Service is responsible for the strategy and operations of Transaction Banking Sales, specific to Financial Institutions (FI) covering the Corporate Investment Banking (CIB) segment. In this role, you will handle cash management and trade products, as well as service management for both banks and non-banks transactions.

Key Responsibilities

Strategy

• Define strategy for Transaction Banking Sales and operationalize the same, in alignment to the Group’s business strategy for CIB client segment and Transaction Banking products.

Business

• Ensure revenue and driver targets set for the portfolio are delivered
• Focus on maximizing revenue by resolving any Product related impediments
• Originate cross sell of products across the client base and grow the revenues of the region
• Take the lead in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.
• Create value propositions and provide complex structure guidance to client and coverage relationship teams in driving portfolio revenue
• Work closely with the respective Relationship teams and internal business partners to provide the specialist partnership in delivering the revenue and driver targets 
• Map out client ecosystem and identify opportunities to bank the ecosystem
• Run portfolio level planning for the product, brainstorming, identification of opportunities and take the lead in deal closure and execution
• Understand the local markets in terms of size, share, structure, potential, customer segmentation, buyer behaviour and competitor analysis
• Work on Market Intelligence to provide inputs to Product teams, generate new ideas and highlight product gaps
• Play an active role in credit and compliance approvals on deviations

Processes

• Identify and recommend appropriate changes to streamline transaction journeys of CIB clients, being aware and understanding of the bank’s processes relevant for the job role

People & Talent

• Share best practices and client trends with the team

Risk Management

• Ensure Risk Monitoring as an integral part of the Business Process
• Proactively identify risks associated with the Transaction Banking business and contribute to introduce appropriate mitigants, being aware and understanding of the bank’s risk appetite, controls in place.

Governance

• Ensure adherence to all Internal & External Regulations
• Ensure that the business meets its obligation under group policy and standards and under the local laws and regulation
• Manage all sales related activities through effective use of Work Bench (our CRM suite)

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Help the team to achieve the outcomes set out in the Bank’s Conduct Principles: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment)
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders

• Regional Heads of CCIB coverage/ Team Leaders of CCIB / Relationship Managers
• Transaction Banking (Product, Implementation and TB Sales)
• Operations, CSG, AML, Compliance
• Credit
• Corporate Affairs, Legal, HR, Financ

Qualifications

• Has a Bachelor's Degree in Finance/ Business or othe relevant courses
• Has at least 8 years of work experience in Cash Management (Global Clearing, Liquidity, Channels) / Trade Services and Finance / Sales Management
• Has excellent Client/Service Management skills
• Knowledgeable in Financial Technology, bank and non-banking financial institutions
• Has effective communication skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers