Job Summary

1    Direct Supervision of Corporate Actions, Registrations and Agency Services
2    Delivery of value added services to clients in accordance with established procedures, regulations and law and also Group business need.
3    Responsible for Securities Services local business initiatives,

RESPONSIBILITIES

Corporate Actions
1    Ensure timely receipts of all Corporate Action announcements/notices from sources
2    Monitors and diarise all corporate actions and ensure clients are timely advised and regularly updated
3    Ensure daily market prices are correctly updated in the system
4             • Processing of Voluntary/Non-Voluntary Corporate Actions
     Ensure timely collection of client's entitlement and timely transmittal of credit advice
     Ensure receipt of client's instruction, if required, for immediate implementation/action
     Set-up procedures to ensure proper monitoring for shortfalls in client's entitlements and seek loss avoidance
     Ensure that client's entitlements on voluntary corporate actions are well protected
     Ensure dividend income and rights applications are processed on a timely basis
     Check remittance/conversion into other currency of rights payments and cash dividend entitlements
5             • Proxy Voting
     Ensure all proxy notification/material are forwarded to the clients
     Monitor client's proxy voting instructions and ensure to submit to Company's Corporate Secretary for validation
     Attend annual shareholder meetings as requested.
     Update clients on the result of the meeting
6              • Tax Remittance
     Ensure proper tax rates are applied according to the client's nationality/tax domicile
     Ensure taxes are collected and remitted to BIR on time.

Key Responsibilities

Reporting
7    Manage and avoid risks to clients, Bank/Group by ensuring prompt and accurate reporting to clients/management, timely rectification and/or monitoring of any discrepancies including shares rejection.
8    Ensure essential reports are properly completed.
Customer Satisfaction
9    To provide customers with value added services over and above the client's regular requirements.
10    Ensure that SLA requirements of clients with regard to Corporate Actions are met
Other Functions
11    Coordinates with the Settlement team in accurate and timely booking of CA related FX.  
12    Monitors and consolidates FX Standing Instructions (SIs) and other Corporate Actions related SIs (original copy vault), and co-ordinates with MFA Staff for Proper set-up into NCS.
13    Responsible for the key Risk Indicator (KRI) updates on a daily basis and monthly reporting.
Service Quality, Risk Management and Compliance
14    Ensure a systematic approach is applied to achieve quality for the customer by preventing problems.
15    Ascertain preparedness of the department to undergo internal and external auduts i.e review and analysis of findings.
16    Provide guidance to direct reports to achieve inter-sectional teamwork to maintain a total quality business unit.
16    Ensure that direct reports are familiar with their duties and responsibilities / job description as well as the bank's business' vision, mission, and objectives
17    Ensure timely escalation of issues per Escalation Policy
General Responsibilities
18    Performs backup/relief functions as defined in Operations Backup/Relief Plan.
19    Ensures all activities defined in theCritical Task Checklist approved by the Unit Head are completed and any exception is escalated on a timely manner.

20    Participates in projects assigned and initiatives designed to improve the quality of systems and operations
21    Participates in developing automation programs to improve workflow and reduce cost.
22    Assists in ensuring that practices within the unit comply with risk and compliance procedures and processes, local statutes and regulatory requirements.
23    Extends direct support in achieving satisfactory or higher audit rating from external, internal auditors and regulatory bodies.
24    Adheres to Securities Services and Trust  Policies and Procedures.
25    Reponsible for reporting breaches to  immediate supervisors or compliance officers if required or by circumstance, report the breach to Financial Crime Risk.
26    Participates, contributes and assists in the following activities: enhancement of existing procedurs relating to manual and automated working environment; implementation of improved ways initiated by the unit; bankwide projects such as norms and values formation, community development, charity work etc., planning sessions to achieve overall efficiency and direction for the entire department.
27    Performs other duties as may be directed from time to time which will not compromise segregation of duties.
28    Plan and direct training for immediate reprots to ensure operational efficiency, to assist them in their career paths and open opportunities.
29    Instill discipline in the place of work and boost morale of the staff to maximize their productivity.
30    Performs other duties as may be directed from time to time which will not compromise segregation of duties.
Anti- Money Laundering Prevention
31    Ensures that appropriate local procedures and internal controls that interpret the Group Policy and Standards and the local law and regulations of Money Laundering prevention are documented, implemented, maintained and monitored.
Business Continuity Plans
32    Contribute to the effectiveness of the department's BCP, actively participate in the BCP testing, providing timely feedback on BCP matters, make themselves available during contingency situations.  Should be fully conversant and knowledgeable of the most updated BCP and keeps a copy of the departments call tree readily accessible at his/her place of residence.
Health and Safety, Code of Conduct, Diversity and Inclusion
33    Ensures compliance with Bank's Policy including but not limited to Group and Local Code of Conduct, Health and Safety, Diversity and Inclusion and escalation to management any policy breaches for appropriate decision/handling.
Compliance
34    Responsible for complying with all local laws, regulations and Group Compliance Standards and for reporting breaches to their immediate head or Compliance Officers if they cannot, by circumstances, report the breach to the immediate head.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].
[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]
•    Serve as a Director of the Board of [insert name of entities]
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders

KEY RELATIONSHIPS
INTERNAL    FOR    EXTERNAL     FOR
FM /  SS Operations Units         Philippine Stock Exchange, Securities and Exchange Commission, Securities Clearing Corp of the Phils.     
Client Solutions         Philippine Central Depository, Bureau of Treasury     
Cash Management Services, Global Markets & Consumer Banking         Industry Counterparts  - Brokers, Custodian, Banks     
Information Technology         Customer     
Relationship Managers         Transfer Agents and Registrars     

Other Responsibilities
Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

Skills and Experience

Securities Services Background

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.