About our Technology and Operations Team

Our Technology and Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.  

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.   

About our Cyber Defence Team

Searching for a career with high visibility, a steep learning curve and the opportunity to change the future of a global business? You’ve found it. Join our Cyber Defence team and you’ll be given the resources you need to protect Standard Chartered’s most valuable assets – our people and our products. It’s a demanding job. Our security needs are broad, unique and constantly evolving. That’s why you’ll have the freedom to work autonomously and enjoy access to resources like cyber hub, our dedicated learning programme. Get ready to pioneer better, faster and safer ways to enhance our resilience against threats while keeping our business moving forward.

About the Role

This role sits within the People Security team responsible for cyber security education, skills and awareness Bank-wide and will be responsible for the following scope: 

Learning Design, Development and Delivery:

• Learning design for new learning pathways and programmes in conjunction with subject matter experts
• Development and deployment of new Cyber Risk Management pathways (and other channels in the Cyber Knowledge Hub as required) and period governance of the existing educational content across all the People Security platforms
• Organisation, moderation and delivery of live sessions as required. 

Mandatory Training:

• Annual refresh of the CyberSAFE (and branching e.g. PID, Frontline Workers etc.) mandatory trainings.
• Creation of quarterly mandatory training in line with the ‘Gold campaigns’
• Collaboration with the subject matter experts to ensure the content remains relevant and up to date

Executive Engagement Support:

• Development of the Cyber Master Briefing Deck quarterly
• Support quarterly awareness sessions with Business, Regions, Functions CISO teams
• Ad hoc support for Bronze campaigns as required

Training Needs Analysis :

• ICS Risk Management processes analysis and content gathering for training purposes
• Maintenance of evidence for audit trail purposes
• Support with the preparation of audit queries
• Refresh and maintenance of CyberSpace on diSCover
• Support with the preparation of targeted Bronze campaigns as required
• Collaboration with the central comms team to deliver comms as required
• Cyber Inductions delivery (Cyber Bytes)
• Cooperation with People Capability as squad member (mandatory cyber training, other learning interventions)
• Support of Cyber Skills Awareness Month/CyberFest (October)
• Any additional responsibilities within the People Security team to work across the team and drive down human risk.
• Phishing programme support
• AOB required for People Security

Strategy

• The employee will support the ‘Head, People Security’, and ‘Lead, Cyber Education & Awareness’ to continue to refine the strategy in line with annual developments.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates.

Processes

• Responsible for the continued development of Bank-wide training and targeted training and will follow associated processes as per Risk Culture (ICS) within People Security.

People & Talent

• As a valued member of the People Security team, the employee will live the valued behaviours and help to maintain and build the appropriate culture and values. They will also work in collaboration with others both inside the People Security team and with other teams in the Bank. 

Risk Management

• The employee will work with our colleagues in the wider ICS team to provide information as required to fulfil our Risk and Governance responsibilities.

Our Ideal Candidate

• Has a Bachelor's Degree in Communications, Linguistics, HR/Training or other related courses

• Has at least 5 years of practical experience in creating training materials with an excellent track record of delivery and execution

• Has done learning design and learning programmes and curriculum

• Preferably has experience in Information & Cyber Security and/or Risk Management 

• Has excellent command of the English language -- excellent writing and editorial skills, copywriting

• Possess exemplary organisation and time management skills; Can work independently and deliver without micro-management

• Highly analytical and able to understand complicated, technical processes to develop targeted training for various audiences (developers, application owners, etc). 

• Has good attention to detail

• Has good work-ethic and strong sense of ownership of deliverables

• Unafraid to challenge the status-quo to make improvements

• Has a growth mindset and willingness to learn

• An effective  problem solver – Uses initiative and enjoys thinking outside the box and solving challenging problems

• Comfortable liaising with colleagues at different levels, from MD to Grade 10, treating others with respect

• Comfortable working on multiple projects and unafraid to step in and help colleagues across the team when require

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.