Job Summary

•    Support and accountable(applicable to People Leader) the delivering the end-to-end, best-in-class onboarding client journey for SME Banking clients.

Key Responsibilities

Strategy
•    Awareness and understanding of the Group's business strategy and model appropriate to the role.

Business
•    Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes
•    Responsible for executing and supervising(applicable to People Leader) the CDD related operation process.
•    Ensure timely and quality onboarding of SME Banking clients in compliance to required standards /local requirements 
•    Support the timely and quality completion of Client reviews and maintenance of client records
•    Work closely with GBS and CLM Operations of CCIB to ensure appropriate levels of hubbing operations are achieved and that the outsourced hub is meeting the levels of service expected
•    Responsible for ensuring and following global standards and processes, delivering processes that are compliant to local regulatory and Group requirements.
•    Ensure compliance to OneCDD, Segment procedures and Country addenda and ensure implementation of an effective governance framework to monitor and manage AML/ CDD/ Sanctions/ FATCA risks.

Risk Management
•    Fully understand the importance of risk prevention, prevent anti-money laundering, sanction, anti-bribery & corruption and relevant FCC risks, maintain safe and stead operation of the position, implement regulatory requirements of risk prevention, strictly execute DOIs of the department, ensure to complete relevant trainings and embed risk prevention in daily work. 

•    Support to ensure full implementation of the Operational Risk Framework (ORF) for the processes with a focus on ensuring that the processes are operating within the SME banking risk appetite
•    Support to ensure appropriate residual risk assessment and escalation to Country/ Group Governance Committee or other stakeholders in senior management, risk or control functions as appropriate
•    Be part of a culture of no surprises and no overdues on any Regulatory/ Audit and assurance action plans.
•    Change-the-Bank
•    Support the client journey objectives to SME banking’s strategic agenda and responsible for ownership of client onboarding roadmap, both near-term tactical and north star strategic solutions.
•    Be part of key user in the Digital Onboarding workflow processes in the country as directed by Global process owners.
•    Deep knowledge in new client and product onboarding specifically on account opening, KYC, CDD and compliance nuances such as sanction checks, company registry checks, KYC and other checks required by regulator or corporate policy.
•    Review, initiate, implement and streamline process relating to information controls, productivity workflow and procedures.
•    Responsible for effective change management of any policy/ process/ systems and controls within the country.

Governance
•    Adhere to laws and regulations, internal risk and compliance policies (including anti-money laundry, sanction, anti-bribery & corruption and relevant FCC risks) and the Group Code of Conduct                   
•    Establish the appropriate control and assurance mechanism to comply with all internal and external standards and policies                  
•    Proactively learn and take actions to ensure conduct initiatives well implemented                                                                                      
•    Lead, educate, monitor and ensure the team to uphold bank's high standards of conduct.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Work with the team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment

Key stakeholders
•    Group SME Banking AML & CDD Risk Management Team
•    Conduct, Financial Crime and Compliance team
•    WRB Business Teams
•    Business Risk Management Team
•    Country Operational Risk team
•    WRB Ops & Onboarding Ops GBS China

Other Responsibilities
•    Embed Here for good and Group’s brand and values in [China WRB COO team]; 
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
•    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
•    Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
•    Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank  
•    Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
•    Cooperate with any investigations or reviews on regulatory failure such as accountability review

Skills and Experience

Role Specific Technical Skills And Competencies 
•    Financial Crime Compliance 
•    Knowledge of CDD/KYC
•    Project Management
•    Data analytics
Priority Skills
•    Action Oriented
•    Collaborates
•    Customer Focus
•    Courage
•    Instils Trust
•    Nimble Learning
•    Decision Quality
•    Develops Talent
•    Drives Vision & Purpose
•    Gives Clarity and Guidance
•    Manages Ambiguity
•    Strategic Mindset

Motivations

•    Personal growth and career development. Provide on-job training and AI training to help staff develop.
•    Recognition from LM and stakeholders in time when doing well.
•    Aligned with Group valued behaviours.

Qualifications

•    At least 3 years’ experience and knowledge in Banking industry with AML/CDD related Experience
•    At least with University graduate with Batchelor Degree
•    ACAMS Certification would be preferred (Qualifications requirement #2)
•    Must be certified (as prescribed for the role) by completing all relevant SCB e-assessments (once these are rolled out)
•    Good at both spoken and written English and Chinese

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.