Job Details

Manager, GenBI Solutions
Job Description
Requisition Number:  51667
Job Location:  Kuala Lumpur, MYS
Global Grade:  Band 7
Work Type:  Office Working
Employment Type:  Permanent
Posting Start Date:  07/04/2026
Posting End Date:  22/04/2026
Job Description: 

Key Responsibilities

•    Conducting deep dives and investigations to identify root causes for fraud events and enhancement of controls where required.
•    Conducting review of accounts downgraded to CG 12 or worse to verify whether account management was conducted in conformity to Group standards, policies and procedures including all applicable local requirements.
•    Assist in carrying out Peer reviews within country/ across regions to validate effectiveness of processes and controls.  
•    Support the R&C Team Lead in framing of effective processes and controls for implementation of Group policies, and local regulatory requirements, within the country.
•    Coordinate with internal and external auditors on fronting audits & work with various stakeholders in CCIB CC, Operations and support functions for completion of Management Action Plans, including implementation of required process fixes and socialisation of key themes with stakeholders.
•    Preparation of Lessons Learnt based upon various investigations undertaken.

Processes
•    Strong programming / coding skills in ETL tools like Python / Alteryx / Dataiku
•    Establish data standards in terms of nomenclature, persistence technology selection, design and deployments
•    Interpret data, analyze results using statistical techniques and provide data for ongoing dashboards / reports
•    Maintain the integrity of the MI Process with detailed review and data cleansing to ensure all data and reports are accurate, current, complete and consistent
•    Core technologies involved in the role:  Python, R, HIVE, Alteryx, Dataiku, Tableau, MSTR, SAS

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Support Head Risk & Control to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. 

•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Adhere to local regulator [Reserve Bank of India] prescribed responsibilities and Rationale for allocation

Key Stakeholders
•    Country Heads – Cash operations
•    Region heads - Cash operations 
•    Operations (GBS / GTO)
•    CIB performance management team
•    GBS Hub Teams
•    Regulators and their appointed auditors (where applicable)

Other Responsibilities
•    Embed Here for Good and Group’s brand and values in first line operational risk management.

Key Requirements for the role:
•    Knowledge of CCIB Transaction Banking 
•    Relevant business experience in operations, business analysis or project management.
•    Strong analytical skills, detail-focused with the ability to interpret large volume of information.
•    Problem solving skills with ability to influence across all levels of business.
•    Ability to independently drive initiatives with minimum hands-on supervision.
•    Skills in data transformation using Dataiku, python or similar tools. 

Qualifications

•    Graduate, Graduate in Commerce, Management, Mathematics or Statistics
•    Certified or sound knowledge in Dataiku / Alteryx / Informatics or other ETL tools & BI tools will be added value
•    Independently able to write logics for data transformation.

Skills and Experience

•    Strong programming / coding skills in ETL tools like Python / Alteryx / Dataiku/ Excel
•    Manage Conduct
•    Business Facilitation: Leading initiatives to improve Client experience, efficiency, and cost management  
•    Manage Conduct
•    Manage Risk
•    Manage Projects
•    Business Governance & Support: Projects investment governance, product, and process governance, etc
•    Information Systems - Applications & PC Skills
•    Establish data standards in terms of nomenclature, persistence technology selection, design and deployments
•    Interpret data, analyze results using statistical techniques and provide data for ongoing dashboards / reports
•    Maintain the integrity of the MI Process with detailed review and data cleansing to ensure all data and reports are accurate, current, complete and consistent
•    Core technologies involved in the role:  Python, R,
•    HIVE, Alteryx, Dataiku, Tableau, MSTR, SAS, Excel
•    In-depth understanding of database structure principles 
•    Good communication skill in English; Math & Statistical analysis, ability to interpret and collate relevant data
•    Ability to document complex business processes and handle all types of customer requests
•    Familiarity with data visualization and data oriented 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Information at a Glance