JOB SUMMARY

•    This role is to co-ordinate management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related deliverables.
•    Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting.
•    Responsible for managing all aspects of a project end-to-end, throughout its lifecycle to the agreed budget, timeframe, and quality according to the Group Change Delivery Standards (CDS) for the function. 
•    Manages a complex, large, business and technology project while being responsible for the project delivery governance, including project delivery approvals and/or multiple vendor management. Individual could also be responsible to manage multiple medium-sized projects.
In addition to project related activities, the role holder may assume People Leader’s responsibility for team members.

RESPONSIBILITIES

Strategy

•    Support the Head, Programme Management Office to co-ordinate management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related deliverables
•    Work closely with the relevant Business and functional leads / POs and wider set of stakeholders to ensure that the planned changes are in line with the strategic business objectives.
•    Manages the project / change using the Group Change Delivery Standards for delivery of the scope with a disciplined approach to change control and agreed timelines.
•    Responsible for managing and driving the project delivery, provide direction, setup project governance in line with group standards as well as the CPO / AE expectations in the project.
•    Responsible for ensuring that the relevant governance and compliance requirements are met, including processes related to vendor onboarding, Responsible AI, Change Risk Assessment, cloud governance, processes design, and others.

Business

•    Responsible to drive and end-to-end delivery of change projects in the domain assigned in an Agile delivery environ 
•    Drive and manage change projects while complying to Change Delivery Standards (CDS) assurance framework. Ensure adherence to CDS and governance policies and staff working on the projects are aware and comply.
•    Lead and drive change management, able to take calculated risks and seeks continuous improvement. Effectively manage, collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. 
•    Support the Group, Region, Country teams on financial management, project planning, overall project governance and various management reporting..

People & Talent 

•    Leadership: Proven ability to work with cross-functional teams (Dev, DevOps, QA) through the full delivery lifecycle from ideation to implementation.
•    Stakeholder Management: Comfortable interacting with business users, compliance, security, and external partners, aligning technical goals with business outcomes.
•    Problem Solving: Adept at navigating ambiguity and delivering creative, robust solutions under tight deadlines and evolving requirements.
•    Communication: Clear and persuasive communicator able to translate complex technical ideas into actionable insights for diverse audiences.
•    Acts as an influential leader, providing thought leadership, role modelling and coaching to squad members to ensure their understanding of agile practices, mindset are highly engaged and performing to their potential to ensure the delivery of maximum business value through sprints / project iterations.
•    Promotes and embeds a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

•    Through facilitation of retrospectives and creating an atmosphere of safety and collaboration fosters an honest feedback culture among members.
•    Promotes innovative thinking and self-development, is willing to try new things in the interests of improvement.
•    Ensures the project team is adequately resourced and staffed by an appropriate number of competent staff to support delivery of the strategy.

Risk Management

•    Manages and tracks risks, issues, impediments throughout the project life cycle and follows up through its resolution.
•    When required appropriately escalates impediments and blockers to the PMO, Chief Product Owner (CPO), AE, relevant Governance Forums and ensures ownership by members for the mitigating actions.
•    Prepares materials for governance meetings as required including Board quality presentations.
•    Transparently reports delivery risks at the project governance forums (RF, PSC, PgSC) and directly to the Project AE / PO.

Governance 
•    Establish governance and review Programme documents: PSC/ PgSC ToR, AED/PED, BRD, Project Plans, Closure Report, Change Requests, PSC MoM etc as applicable to meet the highest quality standards. 
•    Monthly update of Governance Dashboard and Phase Gate review for project funded initiatives by the Group / Region.
•    Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, QPR, Refinement Forums, minutes etc)
•    Engage Global teams on the Change Delivery Standards, framework parameters and cascade necessary updates, rollouts across Global markets as applicable.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Qualifications

•    Masters or Engineering background

Role Specific Technical Competencies

•    Project Management and/ Agile experience/ certification
•    Use of planning tools e.g. Clarity PPM, JIRA, ADO, Confluence, Trello
•    Use of MI and reporting e.g. MS Office Suite - Excel, Powerpoint, Planner, Project
•    Knowledge of Bank’s policies and procedures and key risk areas/risk types such as data quality
•    Should possess excellent communication and presentation skills; PowerPoint, written and oral

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.