Job Title Here Experience Director

Title: BORM - RBP and Segments
Mumbai, IN
Job Summary
JOB SUMMARY*
Define key responsibilities to reflect the duties and responsibilities of this role.
1. To be the source of reference within the Business Unit in facilitating and promoting the understanding of OR and compliance requirements.
2. Continuously evaluate and identify operational risk implications of business strategies and programmes, and provide guidance on any operational risk remediation with support from SORO and respective risk owners
3. Assist Head – Country Head – BRM, WRB India, in supporting Retail Banking COO initiatives and in driving adoption of initiatives at the country level
4. Responsible for adherence to specified BAU operational risk deadlines
5. Lead and support implementation of OR initiatives for the Business Unit.
6. Accountable for ensuring Risk Acceptance requests are completed by process owners for material risks and control failures identified. Accountable for the provision of these templates to second line operational risk team for review and approval prior to submission to relevant governance forums / committees
7. Responsible for the implementation of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards, including facilitating the monitoring / collection of any Key Control Indicators (KCIs)
8. Responsible for ensuring quality of information recorded in the risk tracking system, as well as ensuring accuracy, completeness of data, driving the timely resolution of outstanding actions
9. Responsible for supporting the business in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence
10. Ensure risk ownership by Country Process Owners over centrally / GBS performed validation checks is retained at the country level – specifically ownership of residual risk evaluations and associated remediation activities
11. Identify non-standard processes within the business, and ensure appropriate control mechanisms are implemented and monitored for effectiveness
12. Proactively communicate with the Business Head and SORO on operational risk issues. Escalate significant events to Business Head /SORO as appropriate.
13. Coordinate and consolidate operational risk and loss reporting of the unit for the reporting to the CNFRC, SORO and Business Unit Head. Ensure data accuracy and completeness.
14. Design and implement control measures and monitoring plans for compliance and operational risk management. Ensure effectiveness of controls for compliance monitoring and risk management.
15. Undertake and/or coordinate periodic business monitoring (self-assessment) activities within the Business Unit and escalate findings and or breaches to Business Unit Head and SORO, when they occur.
16. Could act as the Unit Money Laundering Prevention Officer (UMLPO), or cooperate with the BMLPO to ensure appropriate internal controls and procedures for money laundering prevention are in place and functioning as intended. Where appropriate, assist in the investigation of financial crime risks.
17. Identify gaps and arrange training on compliance and OR for staff.
18. Carry out gap analysis between Group circulars, Regulatory circulars and country process notes
Key Responsibilities
Effectively drive compliance in Sourcing channels and products team
Strategy*
He should be able to understand and align to the bank’s strategy and should be able to ensure that controls put in place do not become bottleneck in achieving the goals.
Business*
The incumbent would need to understand how the business banking operates and accordingly perform the duties under this role
Processes*
The incumbent may be required to review the business banking processes, the controls and their results for which the appointment is being done.
People & Talent *
The incumbent should be able to manage, handhold, develop talent of his teammates. Identify training and development needs, provide congenial atmosphere for team to work efficiently
Skills and Experience
Minimum Graduate or Post Graduate with relevant Business Banking and Medium Enterprise industry experience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.