Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Branch Manager

20925

Mumbai, IN

Retail Banking
Regular Employee
13 Feb 2025

Job Summary

At Standard Chartered Bank, we are committed to delivering exceptional banking experiences for our affluent clients. As a Branch Leader, you will oversee a branch, guiding a team of Wealth Relationship Managers (WRMs) to strengthen client relationships, drive business growth, and uphold the highest service standards.
 

Key Responsibilities

  • Oversee Branch Performance: Ensure strong financial outcomes, operational efficiency, and service excellence
  • Grow Wealth Business: Guide WRMs in deepening client relationships and expanding wealth solutions adoption
  • Enhance Client Experience: Promote relationship-based engagement and customized wealth solutions
  • Ensure Operational Standards: Maintain compliance, risk controls, and service quality
  • Develop & Support Teams: Provide mentorship and guidance to strengthen the capabilities of WRMs

Skills and Experience

  • Experience in wealth banking, or priority banking with a track record of success

  • Experience leading teams, fostering collaboration, and driving results

  • Dedication to building long-term relationships and delivering high-quality financial solutions

  • Ability to identify opportunities, align resources, and contribute to business growth

  • Comfortable in a dynamic environment, with a thoughtful and solutions-focused approach

Qualifications

  • Graduate/ Post Graduate 
  • At least 8+ years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable.
  • Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking
  • Customer Orientation and Business Focus

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

  • Leadership Opportunity – Oversee branch operations, foster collaboration, and contribute to long-term success.
  • Wealth Banking Focus – Support a team of WRMs in providing tailored financial solutions to clients.
  • International Banking – Use the strength of our SCB network that we have across Asia, Middle East and Africa to offer new opportunities for our customers to diversify their portfolios
  • Career Development – Be part of a global institution with opportunities to develop and advance
20925