Job Summary

• Assist Business Head/ Head BRM in coordinating, driving and directing effective compliance and operational risk management at the Business Unit level.
• Implement controls within the Business Unit to meet all regulatory and internal requirements.
• Ensure proper functioning of day-to-day controls, periodic monitoring activities and timely resolution of risk issues.

• Ensure effective management of non-financial risk of the Banking business on behalf of the Group Process Owner through the following key responsibilities:

Risk Identification, Assessment & Insight

• Lead risk incident governance (operational, financial, conduct and non-financial) impacting business activities, client outcomes, and operational resilience, including triage, classification, escalation and management reporting
• Ensure thorough analysis of incidents, risk events, and near misses to identify root causes, control gaps, and systemic themes, providing actionable insights to prevent recurrence and proactive identification of risk.
• Apply data, scenario analysis, and thematic reviews to highlight emerging risks, concentration areas, and interdependencies across business activities.

Key Responsibilities

• To be the source of reference within the Business Unit in facilitating and promoting the understanding of OR and compliance requirements.
• Lead and support implementation of OR initiatives for the Business Unit.
• Proactively communicate with the Business Head/ Head, BRM / Head CR BRM on operational risk issues. Escalate significant events to Business Head / Head, BRM/ Head, CR BRM as appropriate.
• Coordinate and consolidate operational risk and loss reporting of the unit for the reporting to the various forums.
• Design and implement control measures and monitoring plans for compliance and operational risk management. Ensure effectiveness of controls for compliance monitoring and risk management.
• Undertake and/or coordinate periodic business monitoring (self-assessment) activities within the Business Unit and escalate findings and or breaches to Head, CR, BRM

Key Responsibilities

• Ensure risks issues identified are resolved in an appropriate and timely manner.
• Assist Business Head, CR BRM in the implementation of OR framework or other relevant OR initiatives.
• Could act as the Unit Money Laundering Prevention Officer (UMLPO) or cooperate with the BMLPO to ensure appropriate internal controls and procedures for money laundering prevention are in place and functioning as intended. Where appropriate, assist in the investigation of financial crime risks.
• Identify gaps and arrange training on compliance and OR for staff.

Risk Mitigation and Control Effectiveness

• Partner with business and functional teams to support the design, implementation, and strengthening of risk mitigation actions and controls
• Provide challenge and guidance on control effectiveness (including design effectiveness, operating effectiveness and testing strategies), ensuring risks are managed within agreed appetite and aligned to business objectives
• Track remediation actions and risk treatment plans, supporting timely closure and sustainable outcomes

Key Responsibilities

Risk Monitoring, Reporting & Governance

• Support ongoing monitoring and reporting of key risks, issues, and control metrics.
• Prepare risk insights, dashboards, and materials that enable effective oversight, escalation, and informed governance discussions.
• Ensure risk management activities are conducted in line with internal policies, frameworks, and regulatory expectations, supporting audit, review and regulatory engagements as required
• Work closely with Second and Third lines of defence (e.g. Compliance, Internal Audit, Second Line Assurance) on effective coordination and delivery of risk assessments and assurance reviews.

Risk Advisory & Business Decision Support

• Act as a trusted risk advisory partner to business stakeholders, providing timely, practical risk insights that inform decision making, execution priorities, and trade-offs
• Translate risk assessments, emerging risk themes, and control considerations into clear, business relevant guidance that supports strategic and day-to-day decisions
• Support the business in understanding risk implications associated with new initiatives, products, process changes, or external developments

Key Responsibilities

Strategy

• Should be able to understand and align to the bank’s strategy and should be able to ensure that controls put in place do not become bottleneck in achieving the goals.

Business

• The incumbent should understand how the CDD requirements and accordingly perform the duties under this role.

Processes

•  The incumbent is required to review the CDD processes, the controls and their results for which the appointment is being done.

People & Talent

• The incumbent should be able to manage, handhold, develop talent of his teammates. Identify training and development needs, provide congenial atmosphere for team to work efficiently

Risk Management

• Execution responsibility for identifying, assessing, monitoring, controlling and mitigating operational and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Key Responsibilities

Governance

• Monitor and track Issues and Events
• Track actionable from Internal and external audits
• Ensure reporting timelines are adhered

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Responsibilities

Key stakeholders

• Business Head /Functional Head
• Business Risk Manager Head
• Responsible Persons
• CFCC Team
• GBS Team
• FRM
• CDD Operations
• Product Team
• Functional Heads of Operational Risk - OTCR
• Group Governance and BRM
• TPRM

Other Responsibilities

• Cross team collaboration and leadership skills – proactive engagement with Unit Head and all responsible persons in the Unit.
• Effectiveness of the control and monitoring of operational risk, compliance risk prevention at the Business Unit level.
• Satisfactory results on audit undertaken by Group Internal Audit, regulators and external auditors.
• Timely communication of changes to the regulatory environment and internal Policies from Legal & Compliance and Operational Risk Management Group.
• Timely reporting and escalation of all operational risk exposures.
• Regulatory champion and process champion for Business.

Skills and Experience

• Risk Management
• Assurance and Governance
• MS office
• Analytics
• Digital
• People Management
• Stake Holder Management

Qualifications

• Minimum Graduate or Post Graduate with relevant experience in CDD, Risk Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.