Job Title Here Experience Director
Title: Head of South Asia, Private Side Solutions Sales
Mumbai, IN
Job Summary
• Head of South Asia, Private Side Solutions Sales to be responsible for shaping the strategy and executing on the delivery of Standard Chartered’ s Markets products on all balance sheet extensions and private side activities along with client coverage, banking, capital markets and transaction banking for the South Asia region.
• Work closely with and leverage the public side corporate sales teams to deliver our cross sell, ensuring coordination on client engagement.
Key Responsibilities
Strategy
• Develop and articulate a comprehensive strategic vision for private side solution sales within the corporate business segment, ensuring alignment with the bank's broader objectives
• Formulate and implement strategies to enhance the integration of financial market products with corporate client coverage, corporate banking, capital markets, and transaction banking
• Partner with client coverage teams to leverage their relationships and insights for deal origination and solution development.
• Align private side solution sales efforts with capital markets activities to provide integrated solutions that address both corporate financing and investment needs.
• Collaborate on client pitches and presentations, ensuring a unified approach to delivering value to corporate clients.
• Facilitate regular communication and coordination between private side solution sales and other teams (client coverage, capital markets, etc.) to ensure alignment and synergy and maximize cross-selling opportunities and client satisfaction.
• Establish cross-functional working groups to address complex client needs and develop holistic solutions
Business
• Drive revenue growth through targeted sales strategies, effective cross-selling, and up-selling of financial market products to corporate clients
• Achieving assigned full year budget as per annual P3 document for client income from allocated clients
• Build and maintain strong, trust-based relationships with key corporate clients and stakeholders
• Lead the origination of new deals by identifying and pursuing opportunities within the corporate sector.
• Develop and maintain a robust pipeline of potential deals, leveraging market intelligence and client insights
• Drive product innovation by collaborating with internal teams to develop and refine financial products that provide unique value to corporate clients
• Develop compelling pitches and presentations to effectively communicate solution ideas and product offerings to corporate clients
Processes
• The role will involve liaising with clients and executing trades and orders in line with SCB’s policy and procedures consistent with all Markets Sales staff globally including Order Handling, Record Keeping and Best Execution
• Accountable for ensuring appropriate frameworks and operational infrastructures are in place to enable the business processes to be efficient, appropriate and compliant with internal policies, procedures, codes and applicable external laws and regulations
• Monitor the utilization of each client’s trading limits with SCB, obtain specific approval for any excess likely to arise because of a particular transaction
• Continued provision of best-in-class service to help build the Markets relationship.
• Taking responsibility for the global Market’s relationship for key clients where appropriate. This will require liaison with Relationship Managers and SCB product specialists in other regions in which clients are active, to help build the global franchise with dedicated coverage accounts.
• Maintain an updated account plan for Markets products for each client. Use to identify potential relationship growth areas and create action plans for addressing opportunities accordingly.
• Emphasis on proactive engagement with clients, and timely delivery of relevant market intelligence. Always respond to requests in a timely and efficient manner.
• Take ownership of all aspects of service delivery to the client within Markets, including support functions such as operations.
• Assist in setting up adequate infrastructure to facilitate dealing (book platform, PPG, CA monitoring, seeing approvals with TCRM/GMR/LC etc)
• Drive/follow Financial Market themes and key initiatives and close alignment with the risk books
People & Talent
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.
• Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation
• Ensure the provision of ongoing training and development of people where appropriate and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Contribute to continuous process improvement and sharing best practice.
• Set and monitor job descriptions and objectives for direct reports where appropriate and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Lead and reinforce strategic change and ensure the organisation structure and people programs are aligned and geared towards supporting change
• Employ, engage and retain high quality people, with succession planning for critical roles. Identify, evaluate and action under performers
• Responsibility to review team structure/capacity plans
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives
• Drive Diversity and Inclusion within own team and across wider Bank
Risk Management
• Adherence to all Group Policies and relevant legislation covering credit, operational, reputational risk among others.
• Commitment to Group Code of Conduct.
• Timely completion of all e-learning, attestations and requests for information.
• Awareness of key risk areas and work to improve our processes and systems with risk reduction in mind
• Implement robust controls and procedures to manage wall cross risks, ensuring the separation of public and private information within the corporate sector
• Ensure compliance with information barrier policies to prevent the misuse of material non-public information (MNPI) in corporate transactions
Governance
• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Develop and enforce robust information barrier governance to prevent conflicts of interest and ensure the proper handling of sensitive information in corporate transactions
• Willingness to ‘speak up’ in the event of any realised or perceived breach of group conduct rules or laws by colleagues
• Willingness to work with any local regulators in an open and cooperative manner.
• Contribution and active involvement in Audit’s when and where required.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Global Private Side Solution Sales team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Markets; Financial Crime Compliance; The Right Environment.
Key stakeholders
• Markets Sales & Structuring
• Markets Trading
• Client coverage
• Capital markets
• Transaction Banking
• CFCR and Traded Risk Management
• Markets Operations
• XVA, CFD and Treasury Markets
• Markets COO
Other Responsibilities
Embed Here for good and Group’s brand and values in Global Private Side Solution Sales; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Qualifications
• 8+ years of experience in product management or a similar role within the financial services industry, with a strong focus on client-facing solutions
• Proven track record of working with diverse client segments, including financial services counterparties, sophisticated market participants, and SME/MNC corporate clients.
• In-depth knowledge and practical experience covering Commercial Banking, Global Markets, Lending, and Securities Services.
• Solid understanding of Client Lifecycle Management (CLM) principles and their application in a complex financial institution.
• Exceptional stakeholder management and communication skills, with the ability to influence and build consensus across all levels of an organization, including C-Suite.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Bachelor’s degree in business, Finance, Technology, or a related field. MBA or advanced degree is a plus.
Skills and Experience
• Industry Knowledge
• Client Relationship Management
• Knowledge of Product Line
• Knowledge of Customers
• Managing Change
• Planning: Tactical, Strategic
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.