Job Details

Officer, Fiduciary & Fund Servs
Job Description
Requisition Number:  57672
Job Location:  Mumbai, IND
Global Grade:  Band 8
Work Type:  Office Working
Employment Type:  Permanent
Posting Start Date:  07/07/2026
Posting End Date:  10/07/2026
Job Description: 

Job Summary

The role requires to: 
•    Accounting of Scheme instructions on Global Fund Accounting System as per norms laid down by SEBI / IRDA and the Client.
•    Systems testing and performance of UAT to cater to client requirements.
•    Assisting in smooth migration of Clients on Fund accounting Operating platform
•    Preparation of periodic reports to the regulator and trustee company.
•    Calculation of NAV for all Mutual Fund / Insurance/ AIF / Offshore Funds schemes on a daily basis/periodic basis.
•    Ensure accuracy and timely delivery of portfolio valuation, and unit pricing reports within deadlines as agreed with clients.
•    Review procedures to ensure efficiency running of day-to-day operations.
•    Train, motivate and develop processing staff to achieve high quality service to clients and accurate reporting.
•    Ensure all documents are properly filed for easy retrieval when references to documents are required.
•    Initiate enhancements on fund accounting system to improve efficiency.
•    Conduct UAT, BCP, DR on fund accounting system.
•    Ensure operations are within the guidelines and in compliance with the regulatory requirements and Bank’s established procedures.
•    Check all designated areas of operations with vigilance and care to ensure customers receive the highest standard of quality service at all times.
•    Ensure all documentation of the client records are filed properly. These documents should be easily retrieved when references to documents are required
•    Liaising with auditors on fund accounting aspects

Key Responsibilities

To assist Head, Fund Services – not limited to the following:
•    To ensure that the operations in the unit are working to laid down standards of control, compliance, whilst maintaining required productivity and service level.
•    To ensure services standards, whenever specifically agreed with clients or on a generic basis are adhered to.
•    To ensure that all regulatory and compliance issues receive proper and ongoing attention and liaison in this respect where required is maintained with the local / Legal / Compliance units.
•    To develop (where necessary, in liaison with other Managers) necessary systems (IT Manual) and procedures with a view to maximizing productivity and controls.
•    To manage ‘capacity’ control issues with particular care, ensuring that business flows do not result in backlogs; where necessary, because of market spikes to ensure that appropriate resourcing, management attention is given.
•    To progress operational developments / changes in procedures in terms of regulatory and market related challenges.

 

Strategy
•    Scrupulously toes service standards spelled out by Head Fund Services under the aegis of Global Head - Fund Services and Head- Custody operations, India.
•    Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations and laws.
•    Takes active lead in designing and implementing best-in-class, globally consistent solutions except where impossible due to regulation or market practice. Under such exceptional cases, take lead in identifying simple, effective non-standard solutions for approval at regional/global level.

Business
•    Provide best in class operational client support service to address client’s operational queries and issues.
•    Ensure compliance with all relevant local and global regulatory requirements and industry best practices.
•    Inculcate a continuous improvement culture to maximise cost and processing efficiency.
•    Minimise operational losses and manage within defined tolerances.
•    Review procedures to ensure efficiency running of day-to-day operations.
•    Identify any risk prone errors and strive to mitigate those.

 

Processes
•    Participate in various system UATs and highlight observations to the manager in charge of systems and technology from Fund Services
•    Identify operational risks and assist Head, Fund Services in establishing appropriate control mechanisms, both for in-country processes and at Centre of Excellence (GBS)
•    Escalate operational issues – especially those with substantial client impact to relevant stakeholders across group
•    Implement all critical regulatory changes to ensure ongoing compliance
•    Maintain a strong, collaborative business relationship with counterparts in GBS operations


People & Talent
•    Maintain cordial and harmonious working relationship with internal and extended CoE teammates.
•    Train colleagues to bring them on par with knowledge level expected and participate in cross skilling.


Risk Management
•    Timely lodge operational incidents (losses or near misses) and client complaints & keep relevant stakeholders abreast of the same.
•    Ensure impeccable concurrent and statutory audit reports.

Governance
•    Follow the Group’s values and code of conduct in the operations team to ensure that adherence with the highest standard of ethics and compliance with relevant policies, processes and regulations among employees form part of the culture.
•    Ensures compliance with the highest standard of regulatory and business conduct and compliance practices as defined by internal and external requirement. This includes compliance with not only local banking laws but also anti-money laundering regulations and guidelines.


Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.


Key stakeholders
Internal
•    Head of Fund Services
•    Global Head - FSS
•    Head of Securities Services – India & ASA
•    Country Legal, Compliance and FCC
•    Country Business Head and product team
•    Product, Implementation and Servicing team
•    Country COO
•    CoE

External
•    Clients
•    Business Partners
•    Auditors


Other Responsibilities
•    Cross Skill self in other teams of Fund Services
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
•    Establish market connects

Skills and Experience

•    Accounting knowledge
•    Comfort with Number Crunching
•    Ability to Think
•    Presence of mind
•    Spoken Communication
•    Written Communication
•    Knack for automation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Information at a Glance