Job Summary

•    Managing a team of 8-10 RMs for Start-up,E-Commerce, & New Age Banking for west region. Acquire and manage liability customers with focus on CMS, Foreign exchange transactions, Managed Investments & Insurance. Team would acquire and manage portfolio of liability customers with CMS and foreign exchange transactions with the objective of building a CA potfolio,providing superior service and deepen relationships to increase wallet share · Key products: o Liability Current Accounts from New Age business, Start Up & E-commerce sectors o Deposit Accounts o CMS and  o FX Products Managed Investment & Insurance

Key Responsibilities

Strategy
•    Meet the business objectives initiated by the respective country Business Banking Segment
•    Customer focused need-based selling
•    Deepen customer relationship and maximize penetration
Business
•    Achieve MOM Business targets (NTB and NSR) as per Performance scorecard.
•    Segment focus, customer focussed needs-based selling
•    Being a Business Banking Acquisition RM, focus has to be on acquiring new HV customer relationship and fulfilling needs with respect to Liabilities, Trade & Forex for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product 
Processes
•    Operational quality - Error free customer application & documentation 
•    Responsive and responsible selling
•    Practice appropriate sales and marketing skill 
•    Ensure nil Customer complaints
People & Talent
•    Build a transparent and collaborative culture in which TTVC are based on support of Client Income with specific performance metrics on the Bank's values.
Risk Management
•    Conduct CDD, MLP & TCF diligently 
•    Zero tolerance – Fraud, Mis-selling
•    Attend training, acquire knowledge and apply to job function 
•    Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
•    To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Governance
•    Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
•    Small Medium Enterprise

Skills and Experience

•    MS office 
•    AI Basics

Qualifications

•    Must have experience in Team Management for Liability Acquisition & Portfolio Management 
•    Candidates having Sales experience of at-least 10-14 years in the Retail Banking Industry - liabilities business
•    Good knowledge of the selected market and customer segments would be an advantage
•    Strong communication and negotiation skills with the ability to influence outcomes
•    Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.