Key Responsibilities
• Maintaining a good rapport with the customer.
• Receive and place orders in the trading system ensuring adherence to customer authentication norms.
• Strive for a 100% error free record of dealing.
• Have handled team in earlier assignment, specially in Broking is preferrable.
• Adhere in letter and spirit to the Do’s and Don’ts for dealers rolled out by the compliance dept.
• Attend to customer queries and complaints in a professional manner and in accordance with the policy on complaint management.
• Generate revenue from customers through constant interaction and information dissemination of the markets and house views.
• Work closely with the RM and BM on sales strategy and improvement of quality and service standards.
• Cross-sell or pass leads for customer’s ancillary requirements through the RM.
• Maintain customer data confidentiality.
• Maintain a professional atmosphere in the dealing room.
Skills and Experience
• Equity Market
• Derivatives Market
Qualifications
• Key Experiences: Stock Broking
• Certifications/Qualifications: NISM VII, MISM VIII
• Language: English
About Standard Chartered
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
What we offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Visit our careers website to learn more about us: www.sc.com/careers.