Job Summary

The Associate, Regulatory Reporting (Credit Information Department) plays a critical role in ensuring that all credit-related regulatory submissions are accurate, timely, and compliant with the requirements of the Central Bank of Egypt (CBE). This role is central to maintaining seamless communication and coordination between Standard Chartered Bank and regulatory authorities, specifically focusing on the management and reporting of credit information.

The successful candidate will be tasked with maintaining the accuracy and currency of credit registry systems, overseeing access controls to regulatory portals, and developing strong relationships with both internal departments and external regulatory bodies. This role demands attention to detail, strong governance, and a commitment to effective risk management practices to build a culture of integrity and operational excellence.

The Associate will support the credit reporting process, ensure complete and accurate data submission, and act as an expert contact point for audit and regulatory inquiries related to credit information. A commitment to continuous improvement, alongside fostering collaborative relationships across the bank, will be essential to the success in this position.

Key Responsibilities

The key responsibilities for this role include:

• Managing ownership of all credit information regulatory and audit requests, guaranteeing that submissions are compliant, comprehensive, and delivered promptly.
• Building and sustaining productive working relationships across various business units such as Finance, Risk, Technology, and Operations to ensure integrated management of credit data and reporting processes.
• Coordinating Non-Financial Regulatory Reports (NFRRs) submissions, acting as the liaison between the regional office and local teams to ensure seamless communications and compliance.
• Maintaining access and oversight of electronic filing systems to manage credit documentation and declarations, ensuring data accuracy and regulatory compliance.
• Establishing and updating a comprehensive Obligations Register encompassing all periodic regulatory instructions, ensuring accessibility and real-time updates for relevant team members.
• Facilitating timely reporting to the Central Bank of Egypt, identifying and escalating any impediments affecting department performance including staffing and system issues.
• Ensuring adherence to Departmental Operating Instructions (DOIs) and driving a risk-aware culture that prioritizes accurate, first-time-right reporting and fosters open engagement with auditors and regulators.
• Managing audit and regulatory inquiries with accountability, collaborating with stakeholders to achieve timely resolution in accordance with internal standards and regulatory expectations
• Collaborate with relevant teams to integrate country-specific regulatory nuances (such as updates in regulations and central bank circulars) into CID’s processes and procedures. Engage with group, regional, and country stakeholders to document these changes as country deviations from global operating standards when necessary.
• Verify approval authorities to ensure that all approvals are obtained from the correct levels, including any additional approvals required by specific policies or country underwriting rules.
• Serve as the Department Crisis Coordinator (DCC) for the Business Continuity Plan.
• Ensure timely and appropriate escalation of critical risk issues to governance committees or senior management, risk, or control functions as needed.

• Carry out other duties assigned under Group, Country, Business, or Functional policies and procedures.
• Oversee financial management and headcount/hiring for the CID in-country team.
• Manage requirements related to change initiatives, enhancements, and migrations.
• Review and manage productivity and capacity models for the Client Management in-country team.
• Foster and maintain a strong compliance culture by conducting compliance monitoring through the Operational Risk Framework and proactively advising Country Compliance on compliance matters.
• Support coordination, facilitation, and promotion of operational risk understanding, management, and implementation within the Unit.
• Ensure all activities comply with Departmental Operating Instructions (DOI), Roles & Responsibilities, and other procedures, reporting any deviations to appropriate authorities and securing necessary dispensations.
• Implement effective MIS to monitor country performance, including Key Risk Indicators, analyze reports, and initiate corrective actions when needed.
• Establish frameworks to ensure the Credit Information Department operates within the Group’s risk appetite, managing relevant risks collaboratively with management, direct reports, and stakeholders.
• Fulfill supervisory responsibilities in accordance with established supervisory principles.
• Ensure compliance with all Central Bank of Egypt (CBE) instructions and those issued by the Central Credit Registry of the CBE.
• Exemplify outstanding conduct and embody the Group’s Values and Code of Conduct.
• Take personal ownership of embedding the highest ethical standards, including regulatory and business conduct, across Standard Chartered Bank. This involves fully understanding and adhering to all applicable laws, regulations, guidelines, and the Group Code of Conduct.
• Assist the CID Team to deliver on the Bank’s Conduct Principles, focusing on Financial Crime Compliance and fostering The Right Environment.
• Collaboratively and effectively identify, escalate, mitigate, and resolve issues related to risk, conduct, and compliance.
• Demonstrate exemplary behavior aligned with the Group’s Values and Code of Conduct.
• Personally commit to upholding the highest ethical standards, ensuring full compliance with all relevant laws, regulations, guidelines, and the Group Code of Conduct.
• Lead the Client Management Team to achieve the Bank’s Conduct Principles outcomes, emphasizing Financial Crime Compliance and cultivating The Right Environment.

Skills and Experience

To excel in this role, candidates should demonstrate the following skills and experience:

• Comprehensive understanding and application of conduct and risk management principles within financial services, particularly in regulatory reporting contexts.
• Proven capability to lead and manage teams effectively, while fostering an operational culture focused on excellence and continuous improvement.
• Advanced expertise in process management, including credit reporting workflows and operational risk frameworks, with demonstrated attention to detail in data conversion and regulatory reporting.
• Experience in developing and maintaining strong regulatory relationships, ensuring compliance with evolving guidelines and fostering transparent communication with oversight bodies.
• Competence in regulatory filing, liaison, and handling complex audit and regulatory inquiries with an ability to interpret and apply regulatory standards accurately.
• Strong analytical skills and proficiency with data management tools, including a high level of proficiency in MS Excel to manage and analyze large datasets efficiently
• Strong knowledge of the CCR systems and reports related to the old CCR and new CCR systems.

Qualifications

Required qualifications include:

• Demonstrated experience in managing individuals or teams within a financial or regulatory compliance environment, with the ability to inspire and develop talent.
• Excellent relationship-building skills to engage and collaborate with diverse stakeholders across multiple functions, ensuring alignment and delivery of robust risk management outcomes.
• Ability to make well-informed, risk-based decisions, balancing regulatory requirements with operational objectives and client needs.
• Strong command of English, with superior written and presentation skills necessary for clear and concise communication.
• In-depth knowledge of local regulatory frameworks, including customer due diligence, credit and lending regulations, and related risk management protocols.
• Familiarity with credit information systems and associated governance processes, alongside an understanding of audit procedures and controls applicable to credit reporting.
• Highly skilled in Microsoft Excel and other essential tools to support data analysis and regulatory reporting accuracy.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.