Job Summary

•    This role exists to enable accurate, timely and controlled processing of securities transactions and related servicing activities across the securities lifecycle. The role supports reliable completion of client and market obligations by maintaining transaction integrity, monitoring processing and settlement status, and resolving exceptions that could affect clients, settlement outcomes or operational risk.
•    The role is accountable for executing and validating relevant securities operations, performing reconciliations and controls, and coordinating the resolution of pending, failed or unmatched transactions. Depending on the area of responsibility, this may include custody, asset servicing, corporate actions, income processing and other securities servicing activities.
•    Working with clients, internal teams, custodians, counterparties and other relevant stakeholders, the role supports consistent service delivery while operating within established procedures, market practices, regulatory requirements and control standards. It contributes to stronger operational performance by identifying recurring exceptions and opportunities for process improvement and automation, while maintaining appropriate boundaries between securities processing, client servicing and specialist risk or compliance ownership.

Securities Processing & Lifecycle Management

•    Execute and validate securities transactions across applicable lifecycle stages to support accurate and timely completion of client and market obligations.
•    Monitor transaction status and processing dependencies to identify incomplete, pending or incorrectly processed items requiring intervention.
•    Maintain accurate transaction records and supporting information to preserve data integrity across securities servicing processes.
•    Coordinate operational dependencies across relevant teams and service providers to support reliable end-to-end processing.

Settlement & Transaction Completion

•    Support securities settlement activities to achieve timely completion in accordance with transaction instructions, market requirements and applicable service standards.
•    Monitor pending, unmatched and failed transactions and coordinate appropriate follow-up to minimise ageing and operational exposure.
•    Investigate settlement discrepancies and processing breaks to establish causes and drive timely corrective action.
•    Escalate material or unresolved settlement issues through established channels to enable appropriate intervention and resolution.

Custody & Asset Servicing

•    Support applicable custody and asset-servicing processes to ensure securities and related servicing events are processed accurately in accordance with client and market requirements.
•    Process relevant corporate action, income and other securities-servicing events within defined operational timelines and controls.
•    Validate instructions and supporting information to identify discrepancies or incomplete requirements before they create downstream processing issues.
•    Coordinate with relevant custodians, counterparties and internal teams to resolve servicing exceptions affecting transaction or client outcomes.

Reconciliation & Exception Management

•    Perform transaction and position reconciliations to identify mismatches, breaks and discrepancies requiring investigation.
•    Analyse operational exceptions to determine underlying causes and coordinate corrective action with relevant teams.
•    Track outstanding exceptions through resolution and escalate material, recurring or ageing items in accordance with established thresholds and governance.
•    Maintain appropriate evidence of investigation and resolution to support operational control and assurance requirements.

Operational Controls & Risk Management

•    Execute defined validation and operational controls to protect transaction accuracy and support a robust securities-processing environment.
•    Identify operational risks, control exceptions and processing weaknesses and escalate them through established governance channels.
•    Maintain complete operational records and supporting documentation to meet applicable assurance, audit and regulatory requirements.
•    Apply relevant procedures, controls and regulatory requirements consistently while referring specialist compliance or risk matters to the appropriate control functions.

Client & Stakeholder Service

•    Coordinate with clients, internal teams, custodians, market counterparties and other stakeholders to resolve transaction and servicing queries efficiently.
•    Provide clear and accurate information on processing status, outstanding exceptions and required actions to support timely resolution.
•    Manage operational follow-through across multiple stakeholders while maintaining clear accountability for actions and escalation.
•    Support consistent service outcomes by addressing operational queries within established procedures and service expectations.

Process Improvement & Operational Effectiveness

•    Identify recurring exceptions, processing inefficiencies and manual interventions to highlight opportunities for improvement.
•    Contribute operational expertise to process, control and automation enhancements that improve accuracy, efficiency and service quality.
•    Support implementation of agreed operational changes while protecting transaction integrity and control effectiveness.
•    Share operational insights and recurring issue patterns with relevant stakeholders to support sustainable resolution and stronger processes.

Motivations

•    Motivated by bringing together multiple stakeholders and dependencies to achieve accurate and reliable client outcomes.
•    Energised by resolving complex execution challenges and creating clarity in environments involving competing priorities and interdependencies.
•    Thrives in collaborative, controlled environments that value accountability, attention to detail and continuous improvement.

Skills Required

•    Fiduciary Management
•    Financial Operations
•    Settlement Management
•    Security Services
•    Securities Settlement
•    Client Coordination
•    Communication
•    Continuous Improvement
•    Integrity Management
•    Issue Management
•    Stakeholder Engagement
•    Talent Development

Key Experiences, Qualifications and Languages

•    Exposure to transaction-intensive financial services environments involving securities, custody, asset servicing, settlement or related post-trade activities.
•    Experience operating in controlled environments where transaction accuracy, market timelines, evidence and timely escalation are important.
•    Exposure to operational environments involving multiple systems, custodians, counterparties and processing dependencies.
•    Experience working across client-facing, operational and control stakeholders to address complex transaction or servicing exceptions.
•    Exposure to process, technology or market change requiring disciplined implementation while maintaining service continuity and control effectiveness.
•    Business English 

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.