Job Summary

The Associate Director, Conduct and Control is responsible for supporting the Head of Conduct and Control, Americas to ensure effective risk identification, assessment, remediation, governance, and control effectiveness by:

•    Assist with risk remediation activities 
•    Assist with strategic risk initiatives 
•    Prepare management, committee and regulatory engagement reporting 
•    Assist with implementation and execution of conduct and risk culture agenda 
•    Assist with proactive risk identification and horizon scanning for NFR
•    Assist the 1st LOD with establishment of KRIs 
•    Assist with Group requests related to in-country risk profiling
•    Assist Risk Managers across business and support functions with execution of risk management activities 

Key Responsibilities

Strategy
•    Assist with identification, assessment, governance, and control effectiveness for key component parts of non-financial risk management for Americas i.e. Assist with  Risk Remediation Activities 

Business
•    Support Country / Cluster Heads for maintaining an awareness of the wider business, economic and market environment in the country / countries which the Group operates.
•    Continuously support in evaluation and identification of operational risk implications of business strategies and programmes and provide guidance on any operational risk remediation actions.

Risk Management
•    Support in evaluation and identification of operational risks for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks.
•    Support in raising awareness of business controls, governance and supervision responsibilities amongst relevant staff in the country and ensure an appropriate culture amongst all staff in this regard.
•    Support in ensuring compliance with policies which impact operational risk. Challenge processes, procedures, and policy together with Country Heads, if there is opportunity for efficiency improvements.
•    Responsible for speaking out on emerging risks.
•    Support in identifying knowledge gaps, facilitate development of training on Operational Risk for business staff and country Risk &Control Teams.
•    Responsible for developing strong working relationship with country, regional and global stakeholders to facilitate end-to-end investigation of business issues.
•    Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings.
    

Day-to-Day Tasks

Governance

•    Support running of Business Risk Forums (BRF).
•    Support Country / Cluster Head in ensuring adequate governance and oversight of operational risk in the country, through the escalation and appropriate resolution of risk exposures to the Country Risk Committee (CRC) and Non Financial Risk Committees (NFRCs) as required.
•    Responsible for escalation of issues, blockages, challenges and trends to the Country / Cluster Head, Risk & Control and Country business head (s), as required.

People and Talent
•    Responsible for driving appropriate culture and values within the country. Setting appropriate tone and expectations for the team, working in collaboration with risk and control partners across all functions to effectively embed a strong culture of risk awareness and good conduct for 1st line staff.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the business in the region. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Support the first line operational risk team  to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]* 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters in the country.
 

Skills and Experience

•    Manage Conduct 
•    Regulatory Environment – Financial Services 
•    Risk Management
•    Relationship Management 
•    Internal Controls 
•    Business Process Design

Qualifications

•    Masters or Bachelors degree 
•    Minimum 5 years work experience in operational risk management, including 1 LOD
•    Experience working on risk assessments (e.g. RCSA, CRA, new product/initiatives, OREs, KRIs, etc.)
•    Proficient in data analysis and reporting
•    Experience creating executive level presentation materials 
•    Broad understanding of capital markets products
•    Clear understanding of the Bank’s Operational Risk Framework or equivalent experience gained in other organisations.
•    Demonstrated history of applying sound judgement with critical thinking skills and courage necessary to perform a control role and maintain effective working relationships.
•    Strong analytical skills, detail-focused with the ability to interpret large volume of information.
•    Problem solving skills with ability to influence across all levels of business.
•    Ability to independently drive initiatives with minimum hands-on supervision

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long ter

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Expected annual base pay range for the role is 110,000 USD to 145,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations 

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers