Job Summary

Director, Conduct and Controls role is responsible for key component parts of non-financial risk management for the Americas (i.e. identification, assessment, governance, and control effectiveness) and assisting with  Risk Remediation Activities. Furthermore, the successful candidate will be expected to support the Bank regarding below points: 
•    The role of the Director, Conduct & Control, Americas is to assist with management of the statutory obligations on behalf of COO, Americas. This is to ensure effective risk identification, assessment, remediation, governance, and control effectiveness 
•    The role is responsible for assisting with key component parts of non-financial risk management and facilitation of a standarised, robust risk & control approach across Americas and the governance & delivery of Americas wide strategic risk initiatives.   
•    The role holder will assist with the aggregation and translation of the taxonomy of non-financial risks, providing reliable horizon scanning capability to make informed and/or anticipatory decisions to mitigate the impact of an unforeseen event (e.g., geo-political, conduct, human capital, climate, reputational, cyber), in order to answer the ‘so what’ when these risks are identified. 
•    Assist with all transversal Americas NFR issues and initiatives
•    Assist with establishing & driving consistent Americas-wide engagement model for regulatory change management between 2LOD, Enterprise Risk Management and the business and control functions.
•    Lead the development and implementation of regulatory change management process across Americas, including ongoing monitoring and management information reporting. This extends to “complex, large scale regulatory change”; group level extra-territorial regulatory obligations; regional and country obligations. Partner with the Americas business teams to implement a consistent and effective regulatory change management process across Americas at a country level.
•    Drive transformation of risk management processes to improve effectiveness and efficiency of risk target operating model by nurturing a culture of continuous improvement across the Americas risk management teams across all three lines of defence. 

Day-to-Day Tasks

Strategy
•    Risk Remediation – Assist with designing and overseeing framework to ensure appropriate prioritisation of all Americas non-financial risk and regulatory initiatives through business NFRCs and QPRs, and measure progress against its strategy through the scorecard and appropriate governance forums.  
•    Governance - Provide coherent and consolidated status of pan Americas & Ops level risk management issues for executive management meetings and committees. 
•    Regulatory Engagement - Support COO Americas for all NFR Group Committees and Regulatory engagements)     
•    Assist with developing, driving, and overseeing implementation of conduct & risk culture agenda through ARC and business/Ops C&S forums 
•    Lead proactive risk identification for Americas through Business Model Analysis (BMA) where appropriate.

Strategic Risk Initiatives (SRI’s)

•    Partner with Enterprise Risk Management, 2LOD and Americas business change teams to ensure continuous improvement of the Policy & Standards development and implementation processes through the ERM Policy Clearinghouse and Americas

•    Drive consistent and effective governance & implementation of Americas SRIs.
•    Assist with complex large-scale regulatory change consultation and Second Line of Defence engagement, regulatory impact assessment, Policy and Standards consultation and coordination, Business Impact Assessment, Americas wide dispensations, subject to the nature of the change design pan-Americas processes, controls, tools, guidance and training artefacts for implementation into affected business areas.
•    Ensure appropriate reporting of SRI risk, regulatory change management process and treatment actions to NFRCs, Americas RC  as required.

Key Responsibilities

Risk Management
•    Responsible for overall proactive monitoring & tracking of risk treatment plans for Americas 
•    Provide updates to the Head of Conduct and Control, Americas and Americas COO on the following (but not limited to it) Quarterly Risk Assessment, Conduct / Risk Culture update and Risk Management Transformation update, and work with the Americas business units, second line of defence and all relevant stakeholders as required to develop and implement appropriate remediation plans to manage risks 
•    Escalate risks to the Head of Conduct and Control, Americas and Americas COO where the residual risks are outside agreed tolerance 
•    Monitor external risk events and assist with internal assessment of the risks identified in the event
Governance
•    Assist with designing, implementing and maintaining the risk, conduct & control reporting for Americas
•    Monitor regulatory change risk profile across Americas and report any risks/issues to relevant NFRC(s), as required.

Additional Tasks

Processes
•    Work with each Americas business units and 1st line control functions to design and implement appropriate oversight and escalation mechanism of NFR. 
•    Drive continuous improvement of the operational efficiency and effectiveness of risk management processes, and improve efficiency and scalability, and hence improve profitability
•    Risk Identification, this could be via an external/ internal event, first, second or third line internal reviews, regulatory reviews, audits. It could also be done via establishing intelligent KRIs. This is also identifying horizon risks such as the impact of future regulation. 
•    Risk Assessment – quantification of the risk level from the identified gaps. 
•    Risk Governance – assist with putting frameworks in place that ensure Americas are following policies, standards, and risk management processes. Ensure to evidence effective risk management in line with the Senior Manager statement of responsibilities shared with the FCA. 
•    Risk Remediation – assist with the solutioning of the risk and gaps, from scoping requirements and funding to delivering the remediation. 
•    Risk Monitoring – ensuring the controls are working as they are supposed to.
People & Talent
•    Lead through example and build the appropriate culture and values.  Set the appropriate tone and expectations for the team and work in collaboration with risk and control partners
•    Be an example for others to follow regarding implementation of NWOW and Transformation.

Qualifications

•    Masters or Bachelors degree 
•    FINRA licensing preferred (e.g. Series 7 and 24)
•    Experience dealing with US regulators 
•    Experience managing 1st line operational risk across business and control functions, including technology and cyber
•    Extensive first line of defence experience in financial institutions with a preference towards FBOs.
•    Thought leadership and proven ability to effectively collaborate  with a wide range of stakeholders
•    Comprehensive knowledge of risk governance frameworks & quality frameworks and processes
•    Knowledge of process improvement methodologies
•    Proactive and positive with the ability to make good/sound decisions  and use independent judgement
•    Project and Program Management skills to monitor specific projects and take ownership of issues/ tasks.
•    Knowledge of all segments in the business and activities with a broad understanding of CIB Banking (public and private side) business
•    Ability to create effective work relationships across functions & borders 
•    Interpersonal skills in networking, influencing and decision taking
•    Good presentation, time management, negotiation and influencing skills
•    Excellent written & oral communication skills 
•    Can work independently to strict timeframes
•    Focused, organised and results-oriented
•    Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
•    Assertive, tenacious and willing to challenge when required
•    Interpersonal skills in networking, influencing and decision taking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Expected annual base pay range for the role is 145,000 USD to 195,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions 

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers