Key Responsibilities
Strategy
• To manage the Sponsors portfolio under Transaction Banking (FI Sales) of clients assigned directly. Over and above, support teams across the relationships to grow the cash and trade business for all the clients domiciled in the Americas
• To work with Relationship Managers and other stakeholders for growing the cash management, SC Prism FX & trade finance business in line within overall Global Transaction Banking (FI Sales) strategy and within risk parameters of the business
Business
• Responsible for the Cash & Trade business for Transaction Banking (FI Sales) for the Sponsors segment. Responsibility for Transaction Banking (FI Sales) Franchise revenues – Origination
• Actively identify client needs across full set of SCB product capabilities, originate new business and grow the franchise by capitalising on Bank competitive attributes (network) and developing new relationships where required
• Engage with Senior Management and decision makers of key clients to improve quality of dialogue with clients, promoting a move away from ‘transactional’ reactive client coverage to consistent value-added partner/trusted advisor status. Anticipate client’s requirements and provide strategic advice, bringing in the relevant product and industry partners as appropriate.
• Maximize profitable revenue to the bank whilst maintaining focus on client outcomes, strengthening and deepening
existing relationships both at the most Senior level as well as at the operating level in client’s designated portfolio.
• To deliver financial performance for the country / region as per the agreed budget assigned.
• To undertake market analysis for each country in the region to identify new business opportunities in co-ordination with Product
Management and Credit.
• To match customers’ needs with product capabilities through presentation of tailored demonstrations and proposals.
• To negotiate terms and conditions with customers to maximise revenue and profitability.
• To engage and assist the Coverage teams to provide structured solutions to meet the specific cash management and trade services requirements of our customers and prospects.
• To undertake a disciplined sales management process.
• To assist product management in the commercialization of strategic product rollouts.
• To provide feedback and assistance to all areas of transaction banking, e.g., Product Management, Marketing, etc. to ensure that the voice of the customer and local requirements are incorporated into ongoing plans and initiatives.
• To keep abreast of customers’ needs, trends and product/market intelligence for new product developments/enhancements, strengthening SCB’s competitive position in this field.
• To ensure smooth deal implementation and adherence to high levels of service quality.
• Ensure customer service issues are addressed and a high level of post sales service is made available to the clients at all times.
• Benchmark and identify opportunities to establish sustainable sales, product and service advantages against global banking competitors.
• Establish and maintain governance framework to ensure sales processes under area of responsibility comply with internal policies, procedures, business conduct requirements and applicable external laws and regulations
• To ensure adherence to compliance policies and help manage financial crime risk in the business.
Processes
• To manage the Transaction Banking relationship across all products for a portfolio of FI and Sponsors clients.
• To undertake and manage RFP and deal processes for specific client base, to ensure optimal solution provided and presented to the customer; working with Coverage, product management and operations to deliver the desired results. To ensure smooth deal implementation and adherence to high levels of service quality.
• To provide feedback to Product Management on customer needs, trends, and market intelligence, and to provide direction on proposed project programme initiatives to central product management teams.
• Lead regular pricing reviews, including impact of waivers or non-standard pricing and implement appropriate local pricing at a product level.
• Monitoring client onboarding, and other compliance related work
• Ensure that the service team does regular reviews with clients to validate their service levels and implement client feedback wherever possible.
• Ensure that the business meets its obligation vis-à-vis prevention of Money Laundering under group policy and standards and under the local laws and regulations.
• Ensure that clients are serviced promptly and quickly by the service team.
• To keep abreast of customers’ needs, trends, and product/market intelligence for new product developments/ enhancements, strengthening SCB’s competitive position in this field.
• Conduct Market events to share best practices standards and raise SCB visibility.
Qualifications
Experience
• Broad banking experience – 8-10 years
• Deep knowledge of TB products, specifically cash management and trade finance solutions.
• Experience solving for the transaction banking related needs of large global Sponsors clients; solid understanding of transaction banking business drivers and sensitivities particular to this client segment
• Existing contact with decision-makers at Financial Sponsors in the Americas
• Proven ability to independently identify, drive and deliver on opportunities.
• Strong executive impact and track record of new to bank sales success.
Knowledge
• Certification in advanced Trade / Cash
• Practitioner with Advanced / Expert Cash and or Trade knowledge.
• Structuring Solutions and ability to handle documentation.
• Strong credit understanding and experience.
• Seen as an industry expert in Cash and/or Trade.
• Market Intelligence: ability to anticipate global trends in market and impact on strategy and plans.
• Understanding of how to work effectively within a matrix / network organisation.
• Capable of analysing working capital and funding needs
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
Expected annual base pay range for the role is 125,000 USD to 185,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations Visit our careers website www.sc.com/careers
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.