Key Responsibilities
Strategy
• Develop, manage and implement business plans for SCF products at country and regional level to maximize revenue, profitability, market share and growth by working closely in partnership with TB Sales teams.
• Ensuring the programs operate with a high degree of quality and in line with approved program parameters, while exposing the Bank and our clients to a minimal risk.
• Additionally, the following are the expectations from the Program Manager;
• Manage a portfolio of corporate clients with a primary focus on Supply Chain Finance (SCF) – Receivables and Payables programs.
• Responsible for the growth of SCF client revenues through structuring, deepening wallet penetration and scaling up programs.
o Day to day interactions with Sales and clients to:
o identify new opportunities,
o coordinate quick implementation of existing mandates,
o agree on Credit and Asset Distribution Strategy,
o identify / discuss opportunities for Product Innovation.
Business
• Drive Incremental Revenue Stream from Client
• Identify and develop target wallet opportunities within allocated client segment.
• Support deal team on structuring new solutions (e.g. highlight benefits of market management, supplier analysis and onboarding timelines, etc.)
• Complete market sizing, wallet share, competitor, and other benchmarking analysis.
• Interact closely to provide product knowledge, support and guidance to other stakeholders including Relationship Management, Sales, Credit, and Operations.
• Advise and assist partners to drive the client experience for allocated clients/ Programs.
• Support of mandated SCF Programs Ramp-up
• Develop strategic plans to realize programs’ potential by knowing the clients through regular discussions with client project / deal team. Align objectives with clients’ decision makers, allocate appropriate resources, and provide training and agree ways of working.
• Ensure client sees a smooth transition from working with Sales, Product structuring, Implementation, Service, Operations, etc.
• Accountable as the single-point-of-contact for clients for entire deal lifecycle and post-go live through close coordination with internal stakeholders.
Processes
SCF Pipeline Management
• Evaluate opportunities proposed by the sales teams and network, ensure resources are appropriately prioritized according to business strategies.
• Provide SCF product insights to internal stakeholders to recommend the best most readily executable opportunities to be pursued and properly structured from outset.
• Maintain complete and detailed visibility on pipeline target deals’ progress and contingencies, provide periodic updates to management/ stakeholders.
Client Engagement
• Support production of “best-in-class” marketing material for sales pitches (including client presentations and broader marketing materials), tailoring for client to maximize relevance (including use analytical tools like Working Capital Compass).
• Driving client engagement beyond treasury, to include procurement, operations, technology, and other stakeholders key for a successful program. Build deep client relationships to later leverage as reference clients.
Risk Management
Portfolio Management
o Point of escalation for risk issues that arise from portfolio monitoring. e.g., past due collection, transaction monitoring, client credit events, industry sector news affecting sellers or buyers, etc.).
o Work with internal support teams to promptly address issues in the management and maintenance of programs.
o Contribute to deal memo preparation and review.
o Review outputs of RDD reports and manage recommendations accordingly.
o Provide inputs for BCA renewals.
Skills and Experience
• Transaction Banking: Trade
• C&I Credit Risk
• Financial Statement Analysis
• Cross-functional Collaboration
Qualifications
• Undergraduate Required, Post Graduate Preferred
• At least 5 years of experience in Program Management and client facing responsibility
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
Expected annual base pay range for the role is 125,000 USD to 185,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations Visit our careers website www.sc.com/careers
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.