Job Summary
Global Transaction Sales cash sales responsibilities for US-headquartered clients both domestically and throughout the Standard Chartered network as well as some inbound clients. Originate cash management revenues and deepen product/market penetration within the assigned Consumer Healthcare Retail (CHS) portfolio of Multi-National corporate clients, working closely with the internal Coverage Global Account Managers, product, implementation, and service teams along with risk and legal/compliance groups. Product expertise to structure and implement cash management, liquidity, and transactional FX solutions for both existing and prospective clients with a focus on operating cash liabilities growth in accordance with local regulations as well as Standard Chartered’s internal conditions. Collaborate on cross sell opportunities with a focus on trade and FX.
Key Responsibilities
Strategy
• Pro-actively lead Cash Management opportunity development for selling solutions across cash, liquidity and transactional FX with the Consumer Healthcare Retail teams domestically and throughout the Standard Chartered network
• Take the lead in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.
• Deliver innovative ideas, including through digitalization solutions, and replication through education of peers as well as external marketing of key solutions where relevant.
• Take leadership in navigating the organization to solve complex issues to raise the level of cash solutions and overall service we provide to our clients.
Business
• Direct responsibility for cash revenue and transaction banking liabilities within the assigned portfolio. Cross sell into other Transaction banking products including Trade, FX, and time deposits.
• Work in conjunction with the coverage team to agree and deliver cash revenue and activity targets within the assigned portfolio as part of client account planning. Actively call on the client base with a focus on driving client level revenue for cash and TBFX.
• Engage closely with Implementation during on-boarding and ad hoc projects as needed
• Introduce new innovations to market segment through collaboration and co-creation as well as sharing across the network to grow the Transaction Banking
• Collaboration with Structured Solutions Development (SSD) team to capture strategic treasury agenda along with complex cash management transactions, including account rationalization
• Ensure that any post sales service issues identified are managed appropriately by Service Management and/or other relevant departments.
• Manage other businesses in the segment if required and assigned by the Line Manager
Processes
• Leverage client relationships with cash management influencers to identify and execute on opportunities, through deep understanding of clients’ business needs, footprint, buying centers and decision-making process. Close partnership with Coverage.
• Originate and develop customized client proposal solutions, including RFPs within deal process and sales pipeline guidelines to ensure the optimal solutions are provided and presented to clients, working with relevant stakeholders to structure and deliver the desired results. Adjere to the global processes around conduct and sales disciplines including pipeline management (CRMx), including deal management and call reports. Proactively manage client revenue issues related to CHS, including regular pricing reviews of interest and fee structures for optimization, operating account transactional flows, and proper revenue recognition.
• Work closely with Product Management to structure solutions, including regular feedback on customer needs, trends, and market intelligence. Collaborate on new product developments and enhancements to deliver on customer needs and deepen our competitive position.
• Document negotiation for new to bank business along with relevant stakeholders, including coverage, legal, and operations. Ensure end-to-end sales discipline.
• Coordinate with service teams to ensure sales service issues identified are managed appropriately. Regular service reviews to be completed.
Qualifications
• At least 10 to 12 years of relevant Cash Management Sales Experience in a Global Transaction Sales role covering the global cash business for US-based global corporates with strong competitive market knowledge, preferably having industry experience within the consumer, healthcare, retail services industry.
• Strong executive impact and track record of new to bank sales success. Broad banking experience with a deep knowledge of transaction banking cash and liquidity products. Strong analytical and problem-solving skills.
• Strong communication and influencing skills, proven track record to work in a collaborative cross-border team environment with multi-cultural stakeholders.
• Ability to identify client needs, present cash management solutions, and close deals with top corporates within this segment.
• Client engagement through face to face and virtual meetings with travel required (generally up to 20% of time)
Education Bachelors Degree with MBA Preferred
Training Cash Management and Liquidity Management with focus on Consumer, Healthcare, Retail Services
Membership AFP a plus
Certifications CTP a plus
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
Expected annual base pay range for the role is 208,000 USD to 260,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations Visit our careers website www.sc.com/careers
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.