Job Summary

Assist in the management, delivery, and execution of projects prioritized by the bank, working closely with the Head of Program Management and Delivery, Americas, and the Head of Governance. Additionally, support initiatives that contribute to business execution improvements and efficiencies. These include but are not restricted to:

•    Supporting the Project Management Office (PMO) by providing essential project management and administrative services. This role is critical in ensuring the successful delivery of projects by maintaining project documentation, tracking project progress, and supporting project managers and teams.
•    Collaborate with regional/country business teams to support all aspects of business improvement initiatives, which includes assisting with Project Planning, Delivery, and Tracking: Assist with opportunity identification, solution building, reviewing business requirements and functional specifications, testing, change implementation, and provide any post change support to help reduce risk and escalate issues.
•    Monitor the delivery of action plans related to the initiative and ensure actions are delivered on time and within budget while adhering to organisational quality and governance standards.
•    Work with stakeholders to build, maintain and review project plans and schedules.
•    Identify enhancements to improve business processes/efficiency and/or reduce risk in line with SCB’s Group Policy and Procedure.
•    Ensure timely, accurate, informative, and complete reporting as required by the relevant governance forums.
•    Assist with the management of all related Working Groups.
•    Maintain the document library related to the projects.

Key Responsibilities

Project Support
•    Assist project managers in the planning, execution, and closure of projects.
•    Maintain and update project plans, schedules, and budgets.
•    Track project milestones and deliverables.

Documentation and Reporting
•    Develop and maintain project documentation, including project charters, risk registers, and status reports.
•    Prepare and distribute regular project status reports to stakeholders.
•    Ensure all project documentation is complete, current, and stored appropriately.

Governance and Compliance
•    Ensure projects adhere to the PMO standards and methodologies.
•    Monitor compliance with project management policies and procedures.
•    Support the implementation of project governance frameworks.

Resource Management
•    Assist in the allocation and tracking of project resources.
•    Monitor resource utilization and report on capacity and availability.

Risk and Issue Management
•    Identify, document, and track project risks and issues.
•    Support project managers in developing mitigation and contingency plans.

Day-to-Day Tasks

Continuous Improvement
•    Contribute to the continuous improvement of PMO processes and tools.
•    Provide training and support to project teams on PMO tools and methodologies.
•    Data Analysis
•    Work with the relevant systems such as Clarity, Tableau, ADO and others to extract relevant data.
•    Perform data analysis to identify areas for opportunities.

Project Governance, Process and Standards 
•    Ensure all project plans are delivered according to SCB Governance requirements, demonstrated by no issues of non-compliance, or tailoring is performed with appropriate sign off received before process implementation.
•    Champions standards and takes corrective action when they are being breached, escalating to the Americas COO, relevant governance forum or functional leadership if needed. 
•    Assists with the fact checking information.
•    Provides effective coordination and timely minuting of the various project forums.
•    Manages the configuration of project artefacts, ensuring they are up to date. 
•    Create and maintain a clear log of project related risks and issues that can be linked to structured, clearly articulated deliverables.
 

Skills and Experience

•    Project Management
•    Organizational and Administration
•    Data Analytics
•    Problem-solving skills
•    Ability to influence others
•    Analytical and quantitative skills
•    Critical thinking and analytical skills
•    Stakeholder management
•    Communication
•    Self-management
•    Process improvement

Qualifications

•    Bachelor degree from an accredited institution or equivalent experience.
•    2 – 4 years working experience in Financial Services, Banking, or Regulatory environment.
•    Previous experience in project management support and working with senior stakeholders.
•    Excellent interpersonal and written communication skills, with the ability to effectively engage and collaborate with key senior stakeholders at all levels within the organization.
•    Advanced proficiency in computer skills, particularly Excel, Word, and PowerPoint, with a proven ability to manage, analyze, and transform data into actionable insights. Expertise in querying and manipulating data, including the application of complex formulas, pivot tables, and data visualization techniques. Demonstrated ability to craft compelling PowerPoint presentations with clear, impactful messaging and visually engaging designs.•    PMP or other project management certification is a plus.
•    Ability to work independently and as part of a team.
•    Ability to connect with people in different parts of the world and elicit participation and collaboration through influence.

Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long ter

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Expected annual base pay range for the role is 105,400 USD to 158,090 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations 

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers