Job Summary

The Head, CFCR Advisory, CC, TB,  GB & Functions, Americas is responsible for supporting the Chief Compliance Officer, Americas, the Head, CFCR Coverage, CIB, Americas and Head FCC EA, in managing and leading the Client Coverage (“CC”), Transaction Banking (“TB”), Global Banking (“GB”) and Functions CFCR Advisory team, aligning this to the vision and strategy of the function, the Enterprise Risk Management Framework (ERMF), and delegation of authority documents, where relevant.

This role includes first line responsibility for the implementation of Compliance, Conduct and FCC policies and procedures for CC, TB, GB & Functions processes to the extent the processes have been identified as owned by the CFCR function, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCR function which are hubbed or outsourced.

Insofar as they relate to CC, TB, GB & Functions compliance and conduct, the Head, CFCR Advisory, CC, TB, GB & Functions role is responsible for providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to (as appropriate):
•    Chief Compliance Officer, Americas and Head FCC EA 
•    Head, CFCR Coverage, CIB, Americas
•    the relevant Heads of Business

Key Responsibilities

This role does not encompass the operation of information technology systems used to implement any policies and procedures, which is the responsibility of the Group Chief Information Officer, and does not encompass fraud or cyber related matters. 

Other responsibilities:
•    To help the Group meet its commitment of being "Here for Good" by building a sustainable framework that places Compliance, Conduct and FCC best practice standards, at the forefront of the Group's agenda.
•    As an independent second line risk control function, to execute the relevant aspects of the Compliance, Conduct and FCC PRTFs through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's CC, TB & GB businesses, as well as with respect to functional compliance matters.
•    For the evalution and assessment of the effectiveness of the Group's Conduct, Financial Crime and Compliance commitments and requirements.
•    To proactively support and challenge the Group's businesses and supporting functions to exhibit appropriate conduct, comply with regulatory and compliance requirements and strive to achieve fair outcome for the Group's clients.
•    For maintaining independence, deliveing timely responses, and timely escalation of risks and issues where the management tolerance of the firm is exceeded.
•    For maintaining constructive and effective stakeholder relationships with the relevant business and supporting functions, and to assist the Country Head, CFCR and the Country Head, FCC to interface with and support all key stakeholders.
•    For supporting the management of regulatory relationships with all of the Group’s regulators, whose rules the Group is subject to.
•    Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the CC, TB, GB & Functions performance scorecard 

Strategy
•    Set and implement the vision, strategy, direction and leadership for CC, TB, GB & Functions CFCR Advisory teams, consistent with Regional Co-Heads CFCR EA and strategy for the CFCR function and in support of the Bank’s strategic direction and growth aspirations.
•    Promote the culture and practice of compliance with CFCR standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
•    Establish close links with colleagues leading other Client segments and/or Product Groups to achieve common platforms and work plans, implementing a One Bank approach to covering all Clients.
•    Input to Country and Americas Region Business operating model design of relevant Compliance, FCC and business processes.

Business
•    Develop a comprehensive understanding of the business model and strategy in order to provide substantive oversight support and challenge in order to enable appropriate and sustainable CFCR outcomes.
•    Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality conduct, financial crime & compliance-related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
•    Provide advice, analysis (and challenge when appropriate) in relation to CC, TB, GB & Functions including product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.
•    Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
•    Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCR risk mitigation. 

Day-to-Day Tasks

•    Support the resolution of competing requirements between regulations specific to  CC, TB and  GB businesses, as well as regarding Functions compliance-related matters (i.e., between AML regulations and data privacy/bank secrecy or information security regulations.)
•    Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance and conduct risk mitigation 
•    Promoting the culture and practice of global standards to the business, while managing local requirements 

Processes
•    Act under delegation from the respective Risk Framework Owners for the principal risk types of Compliance, Conduct and FCC in discharging the responsibilities contained in the ERMF  to the extent that CFCR advisory is the appropriate second line risk owner. 
•    The role holder is not responsible for CFCR first line processes unless specifically delegated by and/or agreed with the group process owner. This includes CFCR processes operated to manage risks in CC, TB, GB & Functions  such as name screening or transaction monitoring.
•    The role holder is not responsible to ensure that CC, TB, GB & Functions and CFCR process owners agree their respective handoffs, which ought to be documented in a service level agreement. However, consistent with the CFCR advisory second line responsibilities under the ERMF, the role holder is responsible to ensure that in the absence of an agreement or if responsibilities are poorly executed, the risks inherent in CC, TB, GB & Functions  are addressed in line with the ERMF.
•    Develop and maintain effective policies/processes/DOIs (including training, advice and support) (including training, advice and support) to address CFCR risks across  CC, TB, GB & Functions, aligning with relevant regulatory requirements.
•    Provide governance and oversight over the implementation of CFCR related policies and procedures relevant to CC, TB, GB & Functions (to enable compliance with such policies and procedures).
•    Provide support and challenge to the Bank’s senior management to ensure that they establish and monitor appropriate processes for compliance with CFCR policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).

Risk Management
•    In accordance to the Group’s Enterprise Risk Management Framework, act as second line Risk Owner for appropriate and relevant CC, TB, GB & Functions processes.
•    Collaborate with the other Products CFCR teams, Group & Regional CFCR Advisory Teams to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
•    Ensure effective management of CC, TB, GB & Functions CFCR Advisory matters, and in collaboration with the rest of the CFCR team, effectively manage regulatory issues that have a significant impact on the Group including but not limited to conflicts of interest, cross –border and onshore/offshore transactional support and control (in partnership with Cross Border (XB) and Conflict of Interest (COI) Compliance teams).
•    Collaborate with relevant senior managers to support a programme for conduct, financial crime and compliance monitoring, surveillance and/or assurance for CC, TB, GB & Functions-related processes.
•    In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Group and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
•    Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
•    Assist and work closely with the Group Shared Investigation Services team in relation to investigations concerning CC, TB, GB & Functions-related processes. 
•    Liaise with the internal audit function to ensure that any CFCR weakness identified by the internal audit function relating to CC, TB, GB & Functions activities are appropriately followed up.
•    Provide reports to relevant Group and Business risk and control committees and management group on key conduct, financial crime and compliance risks and issues pertaining to CC, TB, GB & Functions-related processes.
•    Maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters relating to CC, TB, GB & Functions compliance are tracked, followed, regularly assessed and reported on, including oversight of risk acceptance and/or mitigating action plans, identification and management of high risk clients or specific Country and Americas Region reviews relating to   CC, TB, GB & Functions compliance.
•    Provide advice on the application of risk management frameworks (e.g. ERMF).and provide advice to relevant stakeholders on outcomes of risk identification and assessment methodologies

Additional Responsibilities

•    Maintain oversight of risk acceptance and/or mitigating action plans relating to CC, TB, GB & Functions compliance.
•    Provide reports to relevant Group and Business risk and control committees and management group on key compliance risks and issues
•    Understand technical aspects of systems relevant to CC, TB, GB & Functions compliance.
•    Assess risks arising from products / segments / geographies / customers / transactions 
•    Ensure global standards are understood and implemented in locally, with any identified exceptions, or need for more/less stringent standards escalated to Regional Compliance for joint-decision making.

Governance
•    Attend relevant leadership meetings, and provide relevant reports to senior management and governance/risk committees.
•    Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
•    Ensure appropriate product governance measures are in place so that product approval documents reflect all relevant regulatory requirements. 
•    Propose control effectiveness and efficiency improvements and simplifications where appropriate.
•    Ensure the end-to-end life cycle of audit, assurance and regulatory reviews is managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.
•    Within the Group's Enterprise Risk Management Framework, establish and maintain appropriate risk based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across CC, TB, GB & Functions compliance. 

Skills we look for

•    Compliance Policies and Standards
•    Compliance Advisory
•    Compliance Review and FCC Assurance
•    Surveillance (including Screening and Monitoring)
•    Investigations
•    Compliance Risk Assessment
•    Regulatory Liaison
•    Manage Change
•    Manage Projects

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Expected annual base pay range for the role is 214,200 USD to 309,400 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations Visit our careers website www.sc.com/careers 

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.