Job Summary

• The Global Account Manager is responsible as the primary global client contact / relationship manager delivering the client solutions that the Bank has to offer by mobilising regional relationship coverage teams and product partners across a portfolio of US headquartered client relationships in the Industrials, Renewables & Resources sector. The individual will be accountable for overall client group revenues, profitability and risk acceptance (AML, KYC and Credit).  
• The individual is responsible for Financial Planning, establishing and maintaining an end to end understanding of the client group structure and client needs and steering client relationships. In addition the individual is responsible for defining the relationship strategy for the client and driving global execution. 
• Identifies and acts on opportunities to create new partnerships by working closely with regional coverage teams and product partners to ensure execution and delivery of financial planning.
• Acts as a champion of the bank’s brand, culture, and conduct standards.

Key Responsibilities

Strategy

• Responsible for developing, communicating and delivering on the Industrials, Renewables & Resources strategy together with the Sector Head.
• Lead the origination and client relationship management for a portfolio of Corporate Clients, including setting overall client strategy and account plan.
• Develop and maintain a deep understanding of the clients’ needs and the industries / markets in which they operate.
• Direct the coverage team, industry and product specialists to deliver on client strategy.
  • Holistic and well-designed solutions across our full range of products to clients
  • Overall client profitability, pipeline in particular the cross-sell commitments made as part of the Account Planning and deal approval processes.
• Active engagement and high level (‘c’ suite) contacts with senior executives within clients. Builds and nurtures relationships over time; recognises and addresses needs.
• Maintain a strong working relationship with Risk, Legal and Compliance and other key stakeholders.

Business

• Actively identify client needs across full set of the bank’s product capabilities, originate new business and grow the franchise by capitalising on bank competitive attributes (eg Network etc). Selectively developing new relationships where required.
• Engage senior management and decision makers of key clients to improve the quality of dialogue with clients, promoting a move away from ‘transactional’ reactive client coverage to consistent value-added partner/trusted advisor status. Anticipate clients’ needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate.
• Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio.
• Professionally represent Standard Chartered Bank at the highest levels within region and internationally. 

• Bring strategic thought and vision as to how the corporate landscape regionally/globally is changing and where areas of international growth lie relevant to the client portfolio.
• Ensure that industry and product knowledge is continually developed personally and within the team.
• Stay abreast and anticipate the developments of the industries/markets in which our clients operate.

Processes

• Proactively manage the designated client portfolio to ensure:
  • Close ties exist with key stakeholders eg. Financial Markets, Transaction Banking, Corporate Finance, Risk, Country CEOs, Service Delivery, etc.
  • Risks are appropriately identified and managed.
  • The team is suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible, influencing policy formulation
  • Key regulatory risks and concerns are raised into the governance framework throughout the Global Banking team
  • All sales disciplines are adhered in accordance with CIB standards i.e. Account Planning, Call Reports, Deal Pipeline Management, static data management as applicable for the role.
• Develop opportunities through attendance at key Industry events as necessary.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations within the team and work in collaboration with risk and control partners.
• Role models effective change behaviour by being flexible and adaptive while maintaining focus.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage, and retain high quality people, with appropriate succession planning.
• Set and monitor job descriptions and objectives for direct reports. Provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk management.

• Take the initiative regarding regulatory, reputational, and ethical matters, taking the initiative for providing proactive advice to clients as identified. Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational, and ethical risks.
• Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among team members. 
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Banking Heads and Group/governance committees, as appropriate.

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner. 

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal:   

• Engage with product partners within the region and globally to ensure breadth and depth of client coverage and deepening.
• Work with Assistant Relationship Managers to ensure talent development throughout the team.
• Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.

External:

• Senior point of contact with Industrial clients, acting as a trusted advisor to C-level stakeholders
• Peers in the Corporate Banking sector

Other Responsibilities

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

• Origination – CIB: Regulatory Environment – Financial Services
• CIB Management – Planning: Tactical, Strategic
• CIB Management – Knowledge of Customers
• Account Management 
• Business Markets 
• Financial Statement Analysis
• Prospecting 

Qualifications

• Bachelor’s degree or equivalent– required. 
• Master of Business Administration - preferable 
• FINRA Licenses - Series 63, 79 and 24
• CCC - internal SC credit accreditation 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

Expected annual base pay range for the role is 300,000 USD to 375,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations
Visit our careers website www.sc.com/careers

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.