Job Summary

As a Markets Business Assistant at Standard Chartered, you will play a pivotal role in ensuring the seamless operation of our dynamic team. This role requires delivering exceptional administrative and clerical support within a fast-paced environment, enabling efficient day-to-day activities. You will liaise with various internal and external stakeholders to facilitate communication and provide consistent, high-quality service. Your contributions will support team productivity and enhance overall business function by coordinating critical administrative processes effectively.

This position is ideal for a proactive professional who thrives in detail-oriented tasks and enjoys multitasking across different operational areas. The role offers a valuable opportunity to be involved in diverse activities including calendar management, event coordination, and vendor liaison alongside supporting financial processes. You will be central to maintaining organized workflows and fostering strong team collaboration while supporting compliance with company policies and procedures.

Key Responsibilities

Business Operations:

• Efficiently coordinate and manage complex calendars and schedule meetings for Desk Heads and broader teams, ensuring alignment with business priorities.
• Act as a professional point of contact between the team and internal as well as external stakeholders, facilitating clear and prompt communication.
• Organise and support team engagements including training sessions, corporate events, and workshops to foster professional development and cohesion.
• Monitor and track project deadlines collaboratively with team members to ensure timely delivery of business objectives.
• Effectively manage office supply inventories and coordinate with service providers to maintain fully operational office resources.
• Oversee office equipment functionality, liaising with Information Technology support to promptly resolve technical issues.
• Maintain comprehensive filing systems including electronic and physical documentation to safeguard critical information and compliance.
• Support onboarding and offboarding processes, collaborating with Human Resources to facilitate smooth transitions for new hires and departures.
• Engage with Accounts Payable, Global Sourcing, and IT teams to streamline administrative and procurement processes effectively.
• Circulating policies, procedure and relevant communication to the teams.
• Handle ad hoc administrative requests with flexibility and professionalism, adapting to changing business needs.
• Support with On-boarding of new joiners / transfer and Off-boarding of leavers.

Travel & Expenses:

• Coordinate all travel bookings including flights, accommodation, and transport using approved vendors and adhering to corporate travel policies.
• Process and reconcile team expense reports accurately and within prescribed timeframes, ensuring compliance with financial protocols.
• Maintain transparent records of expenses while supporting auditing and financial review requirements.

Invoices & Vendor Management:

• Review and onboard new vendors into the vendor management system following due diligence and compliance standards.
• Ensure timely processing of invoices to facilitate prompt financial settlements.
• Coordinate the delivery of processed invoice documentation to Accounts Payable departments as required.

Skills and Experience

•    The ideal candidate will demonstrate strong business acumen, combining operational knowledge with an understanding of internal controls and governance standards.

•    Effective organisational and communication skills are essential to coordinate diverse activities and engage effectively with stakeholders at all levels. 

•    Experience operating within matrix management environments will significantly enhance your capability to navigate and collaborate across multiple functions and geographies.

•    A methodical and detail-orientated approach is necessary to manage competing priorities whilst maintaining a high quality of work.

•    Proven problem-solving abilities and the capacity to work independently, while remaining an approachable and supportive team member, will enable you to excel in this role. Prior experience in financial processes, vendor management, and travel coordination is highly advantageous.

Qualifications

•    Candidates should possess proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint to manage documentation, communications, and data effectively.

•   1-3 years of prior proven experience in a similar business support or assistant role is required, ideally within a financial services or banking environment.

•    Strong organisational skills, multitasking ability, and attention to detail are essential to successfully manage the diverse responsibilities of this position.

•    Candidates must demonstrate the capability to work autonomously and proactively anticipate team needs, exhibiting resilience and composure when working under pressure in a fast-paced and dynamic setting.

•    A positive, proactive mindset with flexibility and adaptability are highly encouraged to support continuous improvement and responsiveness to shifting business requirements.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

Expected annual base pay range for the role is 80,000 USD to 100,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.