Job Summary

This role exists to deliver accurate, timely and well-controlled operational execution of regulatory obligations across the Bank. It converts approved regulatory requirements, policies and control standards into repeatable operational processes, monitoring routines and evidence that demonstrate compliance and protect customer, business and regulatory outcomes.

The role is accountable for operating regulatory controls, monitoring adherence, producing reliable compliance and progress reporting, and coordinating the resolution of exceptions and control issues. It uses data analysis to identify trends, emerging risks and operational weaknesses, enabling accountable owners to make informed decisions and complete remediation within agreed governance expectations.

Working with Compliance, Risk, Legal, Technology and business teams, the role clarifies operational requirements, manages dependencies and supports implementation readiness. It owns Regulatory Ops deliverables and evidence, while regulatory interpretation, policy ownership and business process ownership remain with the relevant accountable functions.
Key Outcomes and Responsibilities

Key Responsibilities

Regulatory Operations Delivery
•    Deliver regulatory operations processes accurately and within agreed timelines, maintaining dependable outcomes across applicable obligations and service commitments.
•    Translate approved stakeholder requirements into clear operational procedures, controls, hand-offs and evidence standards that support consistent execution.
•    Manage operational dependencies and work queues to maintain delivery continuity, escalating constraints that could affect compliance or service outcomes.
•    Maintain complete and traceable records that demonstrate execution, decision history and readiness for internal or regulatory review.

Compliance Monitoring & Control Execution
•    Operate compliance monitoring routines that identify deviations from regulatory requirements, internal policies and established control standards.
•    Execute and evidence preventive and detective controls, assessing exceptions against defined thresholds and escalation criteria.
•    Evaluate control performance and recurring failure themes to identify weaknesses requiring remediation or accountable-owner action.
•    Provide operational evidence and analysis for assurance reviews, audits and regulatory enquiries without assuming independent assurance ownership.

Regulatory Reporting & Data Insights
•    Produce accurate compliance, performance and progress reporting that gives governance forums clear visibility of obligations, exceptions, risks and remediation status.
•    Analyse operational and compliance data to identify trends, root causes and emerging areas of regulatory exposure.
•    Maintain reporting definitions, data quality checks and reconciliation controls so that decisions are based on reliable information.
•    Translate analysis into concise insights and recommendations that enable timely prioritisation and management action.

Issue Management & Remediation
•    Triage regulatory operations issues according to impact, urgency and control significance, ensuring material matters follow established escalation routes.
•    Coordinate remediation actions with accountable stakeholders, tracking decisions, dependencies, milestones and closure evidence.
•    Challenge incomplete or ineffective corrective actions using evidence and control requirements, while retaining clear ownership with the responsible function.
•    Confirm operational readiness and sustainable closure before issues are recommended for resolution through the appropriate governance process.

Operational Resilience & Contingency Planning
•    Develop and maintain contingency arrangements for critical regulatory operations processes to protect continuity during disruption.
•    Assess operational vulnerabilities, key dependencies and recovery requirements, escalating gaps to relevant risk and service owners.
•    Support scenario exercises and readiness reviews that test whether procedures, access, data and resources can sustain priority obligations.
•    Incorporate lessons from incidents and exercises into practical improvements to operational resilience and control effectiveness.
Stakeholder Engagement & Continuous Improvement
•    Engage Compliance, Risk, Legal, Technology and business stakeholders to clarify requirements, accountabilities and operational impacts.
•    Use structured analysis and stakeholder feedback to prioritise improvements that reduce manual effort, recurring exceptions and control weakness.
•    Optimise workflows, reporting and governance routines while preserving regulatory intent, evidence quality and segregation of duties.
•    Communicate progress, risks and decisions clearly so that cross-functional dependencies remain visible and action owners remain accountable

Skills and Experience

Priority Skills
•    Regulatory Compliance
•    Risk Management
•    Issue Management
•    Analytical Thinking
•    Stakeholder Engagement
•    Trade Management
•    Governance, Risk, and Compliance (GRC)
•    Data Analysis
•    Financial Accounting
•    Financial Markets
•    Project Management
•    Settlement Management

Other Skills
•    Compliance Monitoring
•    Compliance Reporting
•    Control Framework
•    Data Analysis
•    Global Compliance
•    Operations Optimization
•    Progress Reporting
•    Contingency Planning

Motivations

•    Motivated by protecting the Bank and its customers through reliable, well-controlled regulatory operations.
•    Energised by turning complex requirements and data into clear decisions, practical controls and measurable improvements.
•    Thrives in collaborative environments that value accountability, sound judgement and disciplined execution. 

Qualifications

•    Exposure to regulated financial services environments where control effectiveness, evidence quality and timely escalation are critical.
•    Experience working across operations, compliance, risk, legal, technology or business teams with interdependent delivery responsibilities.
•    Exposure to high-volume or time-sensitive operations requiring accurate monitoring, exception management and management reporting.
•    Experience using data and operational insight to diagnose issues, explain risk and support prioritisation or remediation decisions.
•    Exposure to audit, assurance, regulatory review, incident response or resilience testing environments.
•    Business English

•    Minimum 2 years of experience

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.

Recruitment Assessments

Expected annual base pay range for the role is 105,100 USD to 157,600 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations Visit our careers website www.sc.com/careers

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.