Job Summary

Standard Chartered’s Transaction Banking generates substantial income with correspondent banks by providing US$, EUR and GBP clearing. There is a significant opportunity to revamp existing payments infrastructure to maintain and scale the existing clearing business, defend existing business, build additional flows and required capabilities, and start delivering solutions to satisfy the growing network demand for Cash in our Europe & Americas (E&A) Region.

We are looking for dynamic and strategic leader to drive the Payments refresh program in the US. This role will provide leadership across strategy, market readiness, change management, training and enablement and change governance through the Change Control Board. Acting as both Implementation Lead and Regional program manager, this role is accountable to ensure successful execution of high value and low value payments modernisation in alignment with global TB strategy while addressing unique US regulatory, client and operational needs.  

Key Responsibilities

•    Oversee the coordination of E&A Payments Transformation program level milestones and adherence to Standard Chartered standards and governance mechanisms.
•    Structures and critical thinking to ensure that all initiatives and agenda are set up professionally, operating efficiently and driven to manage outcomes.
•    Re-planning and prioritising Projects as required to maximise benefits and delivery efficiency.
•    Delivering the Programme and handover to BAU.
•    Drive proactive management of issues and risks – working closely with interface and business partners and recognising the overall program level risks and identifying mitigation action plans.
•    View projects through the lens of scaling on a global level by utilising tools and processes. Confirming Clarity, the Enterprise tool for program monitoring and reporting, is up to date including Programme static, RAG status, key milestones, financials, risks, dependencies, issues, and resource forecasts, and they are tracked and reported at QPR.
•    Establish engagement cadence with stakeholders to ensure that they are informed and part of the decision-making process (where required).
•    Support prioritisation by assessing the business/ client impact.
•    Manage risks, issues, interdependencies, and coordination across programmes to ensure that information relating to programmes deliverables, risk and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluated

•    Work with the domain teams to ensure processes and controls are suitable to enable building and maintaining sustainable, well-controlled business solutions. Ensure transparency and appropriate escalation of material risks through relevant governance processes.
•    Work actively with Product, Operations, and technology Teams to push client agenda and support respective businesses in risk reduction implementation activities.
•    Continually evaluating services on Fit for purpose and run streamlined remediation programs with focused outcomes aligned to business and client priorities and risk reduction.•    Driving the delivery of complex software delivery projects in an agile environment.
•    Perform risk and change management activities
•    Planning, resource allocation, financial management and project governance.

Strategy
•    Serve as the Transformation and Implementation champion for E&A Payments Transformation Program, aligning with Global TB strategy and tailoring the delivery to US market requirements Partner with senior stakeholders, regulators, and industry bodies to ensure compliance and future readiness
•    Anticipate market shifts and provide strategic recommendations to shape payments capabilities and client offerings. 
•    Work with Product Owner and Delivery team to manage and track the delivery of US projects
•    Leading overall strategy, planning, and execution of programs of work to support Cash Tech Transformation strategy, aligned to strategic wider bank transformation programme.
•    Determine and ensure optimal cost of delivery of programs.
•    Support Business and Transaction Banking Operations by leveraging technology to streamline processes, enhance productivity, enable straight-through processing & zero touch, reduce risk and improve controls
•    Work with the domain teams to ensure processes and controls are suitable to enable building and maintaining sustainable, well-controlled business solutions. Ensure transparency and appropriate escalation of material risks through relevant governance processes.
•    Work actively with Product, Operations, and technology Teams to push client agenda and support respective businesses in risk reduction implementation activities.
•    Continually evaluating services on Fit for purpose and run streamlined remediation programs with focused outcomes aligned to business and client priorities and risk reduction.•    Driving the delivery of complex software delivery projects in an agile environment.
•    Perform risk and change management activities
•    Planning, resource allocation, financial management and project governance.

Day-to-Day Tasks

People & Talent
•    Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
•    Employ, engage and retain high quality people such that Transaction Banking Technology is skilled and experienced to deliver its obligations.
•    Ensure the provision of ongoing training and development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risks.
•    Foster a culture of innovation, transparency and accountability in Transaction Banking technology while promoting a “business-first” mentality at all levels
•    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
•    Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind

Risk Management
•    Responsible for addressing program delivery risks and other delivery risks like Operations risk, key person risk, change concentration risks, etc. 
•    Performing strategic assessment of the benefits and potential value generation of the IT services right from conception through investment, execution and BAU stage
•    Engage consistently with business, technology and operation teams for CIB-CASH TECHNOLOGY T&I throughout the whole lifecycle of Tech investments and stay aligned to the overall roadmap and strategy of the bank.
•    Proactive in monitoring and seeking regular assurance that the areas of responsibility and teams are performing to an acceptable risk and control standard.
•    Work towards the elimination of non-standard processes and systems that contributes to high operational risk.
•    Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
•    Balance business performance, delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the Group’s ability to remain 

Additional Responsibilities

Governance
•    Working with Business partners such as CPOs to prepare investment plan requests and manage approval of Programme(s) and define framework, mechanism to track, monitor the programs, frequent communication to CIO’s, COO’s & CPOs. Individual will lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a Project or Programme, from Initiation to Closure. 
•    Partnering with relevant stakeholders, responsible for ensuring that the WoW are followed, and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
•    Knowledge and understanding of Governance processes, especially on the controls and policies.
•    Defines, enhance, and drive a transparent service excellence & governance model with clear accountabilities.
•    Manage communication of key risks/preventive actions and other key insights of services to stakeholders through appropriate forums including NFRC and other Sustainability forums (refinement meeting)
•    Plan and participate in change governance forums as needed
•    Awareness and understanding of the regulatory requirements and expectations relevant to the role

Strategy
•    Serve as the Transformation and Implementation champion for E&A Payments Transformation Program, aligning with Global TB strategy and tailoring the delivery to US market requirements Partner with senior stakeholders, regulators, and industry bodies to ensure compliance and future readiness
•    Anticipate market shifts and provide strategic recommendations to shape payments capabilities and client offerings. 
•    Work with Product Owner and Delivery team to manage and track the delivery of US projects
•    Leading overall strategy, planning, and execution of programs of work to support Cash Tech Transformation strategy, aligned to strategic wider bank transformation programme.
•    Determine and ensure optimal cost of delivery of programs.
•    Support Business and Transaction Banking Operations by leveraging technology to streamline processes, enhance productivity, enable straight-through processing & zero touch, reduce risk and improve controls

Qualifications

•    Cash Technology experience 
•    CIB Cash Product Management and Trade Product Management experience
•    Global Technology Services experience Production Support, Infrastructure, Testing etc

•    Regulatory experience in Payments Tech Transformation and Implementation 

•    Program and Project Management background is a must
•    Payments domain knowledge
•    Risk management
•    Stakeholder management & Reporting 
•    Project Planning and tracking as well as Payment knowledge on a high leve

•    Experienced in setting up and maintaining ADO and Confluence tools to facilitate effective Agile Project Management.
•    Experienced in creating and maintaining Agile Metrics in ADO to monitor a team’s velocity and delivery progress. 
•    Experienced in proving clear and concise status updates. 
•    Experience of raising risks and issues and escalating to management at the earliest opportunity to ensure items are resolved in a timely manner.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Expected annual base pay range for the role is 135,000 USD to 190,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations Visit our careers website www.sc.com/careers 

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers