TITLE:             Manager, Agency Management

LOCATION:    Newark, NJ

DUTIES:          Accountable for delivery of Loan Agency Operations (LA Ops) transactions including transaction processing, financial reconciliation, risk identification and resolution, maintenance of operational risk controls and client service. Identify and support strategy to streamline processes, enhance productivity, reduce risk, and improve controls. Deliver a robust control environment which mitigates the risk of loss and safeguards the Banks assets. Ensure the client experience is seamless based on efficient processing, and timely resolution of client exceptions. Process transactions in a timely and accurate manner. Ensure all policies and processes follow the DOI, ORF, R & Rs, Policies and Standards in the bank. Deliver quality, risk management, efficiency and effectiveness as per agreed standards & metrics. Support various stakeholders on regulatory and audit requests. Act as a point of escalation for stakeholders and the team. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees in line with the bank’s policies. Ensure operational incidents (losses or near misses) and client complaints are logged in accordance with relevant policies. Ensure root causes reports relating to operational incidents are completed in line with the Banks policies including meeting of all reporting timelines. Remote work may be permitted within a commutable distance from the worksite, in accordance with Standard Chartered Bank policy

REQTS:            Must have a Bachelor’s degree or foreign equivalent in Finance, Business Administration, or a related field and two (2) years of experience in the job offered or in a related position. Employer will accept three (3) years of university-level study plus two (2) years of experience in meeting the Bachelor's degree requirement. Must have two (2) years of experience with: Lending products, including subscription finance industry experience; Handling ACBS loan booking and maintenance; Working with internal and external counterparties, including clients, legal counsels, peer banks, and investors; Practicing Operational Risk Management and Compliance to ensure the risk in the process is duly managed and compliance regulations are adhered; Reconciliating deals processed and identifying breaks daily as part of the end to end process; Understanding of financing and capital market products, including trade financing and hedging instruments to review facility agreements and monitor execution by the borrower and lenders; Handling day to day business of agency by utilizing SWIFT messages and managing payments between borrower and lenders.

What we offer

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

SALARY:        $ 127,200 - $145,063/year. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations. 

HOURS:           Full time; Mon – Fri (40 hours per week) EOE.

CONTACT:        Apply by clicking “Apply Now” or email resume to SCBAmericas.TA@sc.com.

This job opportunity is eligible for our Employee Referral Program. Please refer to our Employee Referral Scheme for information relating to the program.