Job Summary
Currently we are looking for "Operation Resilience Manager" who will join our Team based in London.
Operational Resilience enables the Group to prioritise the most important business services to its customers. It enables the product and segment CEOs to set impact tolerances thresholds for those services and ensures the operational assets which support those services are built, maintained, changed in BAU with resilient service in mind and can continue to provide those services during crisis.
The role-holder will work closely with key stakeholders across Group Resilience, TTO, CIB, WRB, Technology, Functions and the central Operational Resilience programme to ensure effective delivery of Operational Resilience and BCM activities.
Key Responsibilities
• Implement BCM best practices aligned with ISO22301 and Business Continuity Institute guidelines.
• Implement Group Operational Resilience strategy, ensuring consistent approach across the Group.
• Engage with Group Resilience stakeholders to ensure BCM requirements are embedding across Group Resilience strategy.
• Align with Group Resilience and wider stakeholders across the organisation on dependencies that could impact BCM delivery.
• Monitor regulatory framework in regards to new regulations or guidance and communicate internally potential impacts.
• Perform quantitative and qualitative metric testing
• Prepare BCM and Operational Resilience reporting
• Support standard owners and Group Resilience MT in continuous improvement initiatives for process efficiency and supporting customers/stakeholders.
Skills and Experience
• Subject matter expertise on Operational Resilience
• Subject matter expertise on BCM
• Operational Resilience regulatory and operational experience
• Third-Party Resilience and Risk
• Facilitating effective coordination between Country, Business & Function
• In-depth knowledge of Business processes
• Written and verbal communication and presentation skill
Qualifications
- Education: Degree in a related field and professional accreditation with a related industry body
- Certifications: Business Continuity Management related certification (BCI, DRI, ISO etc.)
- Excellen communications skills
- Proven exeperience in resilience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
